Mercedes-Benz bulletin LI82.85-P-077914
What it saysComplaint Mercedes me connect services inoperative (me-Call, Remote Status, etc.). NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service bulletin dated Mar 19, 2026, received Jul 30, 2024, about the electrical system — 2 documents under this number. It names 21 model years (2021–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationComplaint Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible Notes: - The event code "B129C00 - Malfunction in control unit for telematics services" is active and stored - The head unit shows no internet connection Cause Under analysis. Remedy Please create a TIPS case, attach a RAMSES control unit log to the case.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LI82.85-P-077914 | Service bulletin | Mar 19, 2026 | 11030157 | PDF, 36 KB |
| LI82.85-P-077914 | Service bulletin | Jul 19, 2024 | 11005337 | PDF, 35 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2023 Mercedes-Benz AMG S 63 E 4MATIC+; 2024 Mercedes-Benz AMG S 63 E 4MATIC+; 2026 Mercedes-Benz E53 E 4MATIC+ ALL-Terrain.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 18 model years this bulletin names have filed 329 complaints with NHTSA since 2015. 95 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
While driving, the driver screen went black and became inoperable. This screen provides the speedometer, tachometer, fuel levels and other critical driving information. It was unsafe because I could not identify the speed at which I was driving - but was able to partially remedy the issue by using the heads up display which depicts the…
2025 Mercedes-Benz CLE-Class · Electrical System · filed with NHTSA Oct 5, 2026 · ODI 11769174
The contact owns a 2025 Mercedes-Benz AMG. The contact stated that while starting the vehicle, the instrument panel became inoperable. The contact stated that the failure occurred after an over-the-air software update was completed for the instrument panel. The vehicle was taken to the dealer the vehicle was not diagnosed or repaired.
2025 Mercedes-Benz CLE-Class · Electrical System · filed with NHTSA May 29, 2026 · ODI 11740825
1. Car's computer abruptly shutdown all controls/systems when lightly applying brake to stop at yellow light. Lost Total control of car, steering locked, 4 wheel drive locked all wheels, park brake inoperable, doors locked, windows would not operate, key fob was made inoperable, HVAC was inoperable, no lights worked except for Emerg…
2026 Mercedes-Benz E-Class · Electrical System · filed with NHTSA Jun 29, 2026 · ODI 11747174
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group190 other manufacturer communications filed against these Mercedes-Benz models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI47.70-P-079912 | Service bulletin | Sep 29, 2026 | Complaint Vehicle will not start after DC charging Warning in the instrument cluster related to High‑voltage on board electrical system The… |
| LI54.30-P-080963 | Service bulletin | Sep 17, 2026 | Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the I… |
| LI82.60-P-080383 | Service bulletin | Sep 15, 2026 | Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of up… |
| LI54.71-P-079104 | Service bulletin | Sep 11, 2026 | Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the foll… |
| LI82.60-P-079747 | Service bulletin | Sep 4, 2026 | Complaint The Apple Music app is no longer available in the head unit apps menu after updating the software of the… |
| NCU - 2026080001 | Service campaign | Aug 15, 2026 | Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year 2027 S-Class (223 platform) ve… |
| LI82.85-P-079088 | Service bulletin | Aug 14, 2026 | Complaint The following most common complaints may be observed: • Brief connectivity interruptions when using Apple CarPlay over Wi-Fi • Aud… |
| LI54.65-P-080132 | Service bulletin | Aug 12, 2026 | Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz LI82.85-P-077914 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LI82.85-P-077914 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.
Which vehicles does LI82.85-P-077914 cover?
The manufacturer filed it against 21 model years: 2026 Mercedes-Benz CLE-Class, 2025 Mercedes-Benz CLE-Class, 2024 Mercedes-Benz CLE-Class, 2026 Mercedes-Benz E-Class, 2025 Mercedes-Benz E-Class, 2024 Mercedes-Benz E-Class and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.