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Manufacturer communication · Other · 2 brands

Jaguar Land Rover bulletin SFCC_MAY2024_57

What it saysA customer may report that the vehicle loses steering power assist after starting the vehicle from static. NHTSA’s full summary ↓

Jaguar Land Rover filed this with NHTSA as a manufacturer communication dated May 9, 2024, received Jun 6, 2024, about the steering. It names 4 model years across Land Rover and Jaguar (2024). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Land Rover · Jaguar.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

A customer may report that the vehicle loses steering power assist after starting the vehicle from static.

Kind Other Manufacturer date May 9, 2024 Received by NHTSA Jun 6, 2024 Components Steering

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SFCC_MAY2024_57OtherMay 9, 202411001171PDF, 97 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Jaguar 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 70 complaints with NHTSA since 2015. 5 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

This morning I got into my Defender, started it, and the power steering was clearly not working at all. The steering wheel was not locked. With very significant effort I could turn the wheel. After searching online I found that this is apparently a widespread problem with Land Rover Defenders since about 2021.

2024 Land Rover Defender · Steering · filed with NHTSA Dec 26, 2023 · ODI 11561955

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the steering

Source: same model, same component group

13 other manufacturer communications filed against these Jaguar Land Rover models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Land Rover list.

NumberKindDatedNHTSA’s summary
SSM76494 - 20AUG26OtherAug 21, 2026Rattle or Knocking Noise from the Rear Steering Gear When Driving on Uneven or Gravel Road Surfaces
TUCC_FEB2026_42OtherFeb 13, 2026STEERING REQUIRES STEADY CORRECTION FORCE
SSM000021-27JAN26OtherJan 27, 2026Vehicle Requires Steady Correction Steering Force to Remain in Lane
SSM000020-09JAN26OtherJan 9, 2026Rattle Type Noise from Lower Steering Column Area when Steering Wheel Rotated.
SSM000018-19DEC25OtherDec 19, 2025No Power Steering Assistance at Start of Drive Cycle – ADAS Warning
SSM76326 - 16JUN25OtherJun 17, 2025Squeak Type Noise From Steering Column When Steering Wheel Is Rotated
SFCC_AUG2024_58OtherAug 9, 2024A customer may report that the vehicle loses steering power assist after starting the vehicle from static.
SFCC_JUN2024_56OtherJun 14, 2024A customer may report that the vehicle loses steering power assist after starting the vehicle from static.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Land Rover and Jaguar, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jaguar Land Rover SFCC_MAY2024_57 a recall?

No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SFCC_MAY2024_57 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SFCC_MAY2024_57 cover?

The manufacturer filed it against 4 model years across 2 brands (Land Rover and Jaguar): 2024 Jaguar F-Pace, 2024 Land Rover Defender, 2024 Land Rover Discovery, 2024 Land Rover Range Rover. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.