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Manufacturer communication · Service bulletin

Kia bulletin TSB_BOD336

What it saysThis bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. NHTSA’s full summary ↓

Kia filed this with NHTSA as a service bulletin dated Jun 4, 2026, received Jun 17, 2026, about the structure. It names 15 model years (2019–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
EV6 (CV) 20 Dec 2021 – 16 May 2024 “EV6 (CV) December 20, 2021 to May 16, 2024”
Optima Hybrid (JFE) 21 Feb 2019 – 25 Sep 2019 “Optima Hybrid (JFE) February 21, 2019 to September 25, 2019”
EV9 (MV1) 25 Oct 2023 – 20 Mar 2024 “EV9 (MV1) October 25, 2023 to March 20, 2024”
Sportage Hybrid (NQ5 HEV) 6 Jan 2023 – 3 May 2023 “Sportage Hybrid (NQ5 HEV) January 06, 2023 to May 03, 2023”
Sportage Plug-In Hybrid (NQ5 PHEV) 4 Sep 2022 – 29 Apr 2024 “Sportage Plug-In Hybrid (NQ5 PHEV) September 04, 2022 to April 29, 2024”
Soul (SK3) 23 Jul 2019 – 3 Feb 2024 “Soul (SK3) July 23, 2019 to February 03, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected vehicles, the stored key code may not correspond to the mechanical key profile, which can result in incorrect key cutting when the original key is lost or damaged.

Trouble codes it names: P1100 all 1 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date Jun 4, 2026 Received by NHTSA Jun 17, 2026 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB_BOD336Service bulletinJun 4, 202611033934PDF, 349 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2024 EV6 →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 15 model years this bulletin names have filed 2,560 complaints with NHTSA since 2015. 7 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

My 2020 Kia Soul, I only have it for 2 weeks and the fog lights got wet and foggy, I took the car the dealer and spoke to service, and order new parts, to install in the car, it really concerns me that a brand new car get these fog lights wet, which can cause a safety issue, since the light will not work properly with this lights foggy…

2020 Kia Soul · Structure · filed with NHTSA Nov 11, 2019 · ODI 11279413

I had driven the car for about 80 miles on a mix of urban expressway, parkway, and city streets, when inexplicably the "frunk lid" (or hood) released itself from the fully closed position to the "ajar" position. That is the position that the lid would assume if you pulled the inside release.

2022 Kia EV6 · Structure · filed with NHTSA Nov 2, 2022 · ODI 11491971

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

16 other manufacturer communications filed against these Kia models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Kia list.

NumberKindDatedNHTSA’s summary
CA2601Service bulletinJul 9, 2026TECHNICAL SERVICE BULLETIN: WIND NOISE FROM FRONT LEFT DOOR (CA2601) - This bulletin provides information regarding a wind noise heard on ce…
CS2311Service bulletinJun 9, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin…
CS2312Service bulletinJun 8, 2026CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Custom…
WTY043Warranty extensionJun 3, 2026TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR RH DOOR CURTAIN INSPECTION / REPLACEMENT (WTY043) - This bulletin provides inf…
PS811Service bulletinMay 18, 2026TECHNICAL OPERATIONS: PITSTOP: ENGINE BAY/DASHBOARD RATTLE NOISE (PS811) - This Pitstop provides information related to an intermittent ratt…
SA636Service bulletinJan 16, 2026TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT PASSENGER WALK-IN SEAT SWITCH INSPECTION, REPAIR & REPLACEMENT (SA636) - This bulletin pro…
SA627Service bulletinSep 12, 2025TECHNICAL SERVICE BULLETIN: SERVICE ACTION: OUTSIDE DOOR HANDLE COVER SCREW REPLACEMENT (SA627) - This bulletin provides instructions to rep…
TSB_BOD341Service bulletinJul 31, 2025TECHNICAL SERVICE BULLETIN: CONSOLE ARMREST LOWER COVER AND BUMPER REPLACEMENT - This bulletin provides information to replace the console a…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Kia, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Kia TSB_BOD336 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB_BOD336 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Kia warranty extension on file lists the ones Kia has filed.

Which vehicles does TSB_BOD336 cover?

The manufacturer filed it against 15 model years: 2024 Kia EV6, 2023 Kia EV6, 2022 Kia EV6, 2024 Kia EV9, 2020 Kia Optima, 2019 Kia Optima and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: EV6 (CV): built 20 Dec 2021 – 16 May 2024; Optima Hybrid (JFE): built 21 Feb 2019 – 25 Sep 2019; EV9 (MV1): built 25 Oct 2023 – 20 Mar 2024 — the build date is on the certification label in the driver’s door jamb.