Jeep bulletin S248A000013
What it saysAfter Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs) NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Aug 9, 2024, received Aug 12, 2024, about the forward collision avoidance. It names 12 model years (2022–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationAfter Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs)
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S248A000013 | Service bulletin | Aug 9, 2024 | 11006221 | PDF, 103 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 12 model years this bulletin names have filed 2,178 complaints with NHTSA since 2015. 1,433 of them name Electrical System, Forward Collision Avoidance, Service Brakes — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Jeep Grand Cherokee, the 32 owners who gave an odometer reading for Electrical System reported it at a median of 18,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA dealership. An employee of the dealership was operating the vehicle when the brakes completely failed to respond, resulting in an accident.
2025 Jeep Grand Cherokee · Service Brakes · filed with NHTSA May 25, 2026 · ODI 11739926
This happened twice but the second time could've caused a serious accident. I was turning left through an intersection and the vehicle on the opposite side of the road was turning left (we were going opposite directions) When the other vehicle got "close" to me (not close enough to crash) my collision assistance/automatic emergency…
2025 Jeep Wagoneer · Forward Collision Avoidance · filed with NHTSA Jun 18, 2026 · ODI 11744980
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable)…
2022 Jeep Grand Cherokee · Electrical System · filed with NHTSA Aug 4, 2025 · ODI 11678139
In depth: 2024 Jeep Grand Cherokee electrical problems → · 2023 Jeep Grand Cherokee electrical problems → · 2022 Jeep Grand Cherokee electrical problems → · 2024 Jeep Wagoneer electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group10 other manufacturer communications filed against these Jeep models under the same component group (forward collision avoidance), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23-009-26 | Service bulletin | Mar 31, 2026 | Adaptive Cruise Control (ACC) Cover Customer may experience the following: SYMPTOM: ● ACC false detections caused by ACC cover having varyin… |
| 108937 | Service bulletin | Dec 5, 2025 | COVER - ADAPTIVE CRUISE CONTROL |
| S2108000236 REV. B | Service bulletin | Aug 5, 2025 | Windshield HUD (Head Up Display) Display Features |
| S2508000019 REV. A | Service bulletin | Jun 13, 2025 | Service Collision Avoidance System Message Displayed on The Cluster |
| S2523000034 | Service bulletin | Apr 25, 2025 | C008E-00 Setting After Windshield Replacement |
| 08-114-25 | Service bulletin | Apr 11, 2025 | "Front Collision Prevention Warning On Customer may experience the following: ● 'Forward Collision Disabled/Service Automatic Emergency Brak… |
| 08-190-24 | Service bulletin | Nov 3, 2024 | "Flash: Central ADAS Decision Module (CADM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl… |
| 101372 | Service bulletin | Oct 31, 2024 | FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10 |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep S248A000013 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S248A000013 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does S248A000013 cover?
The manufacturer filed it against 12 model years: 2025 Jeep Grand Cherokee, 2024 Jeep Grand Cherokee, 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee, 2025 Jeep Grand Wagoneer, 2024 Jeep Grand Wagoneer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.