Stellantis bulletin 101372
What it saysFCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10 NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Oct 31, 2024, received Nov 7, 2024, about the forward collision avoidance. It names 10 model years across Jeep, Dodge and Chrysler (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Dodge · Chrysler.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 101372 | Service bulletin | Oct 31, 2024 | 11010214 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themJeep 4 model years
Dodge 2 model years
Chrysler 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 1,300 complaints with NHTSA since 2015. 170 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Vehicle causes alerts that the indicated functions are not available or need servicing. Vehicle has been serviced at Jeep dealer for repair but continues to emit false messages that the stated safety features are not available. This is a safety hazard due to the alerts causing distraction while driving. Pop up on screen with a beep
2024 Jeep Compass · Forward Collision Avoidance · filed with NHTSA Jun 19, 2025
The contact owns a 2023 Chrysler Pacifica. The contact stated while driving approximately 25 MPH while approaching a vehicle that had stopped suddenly for a traffic signal, the Forward Collision-Avoidance brake failed to engage. The contact stated no warning light was illuminated.
2023 Chrysler Pacifica · Forward Collision Avoidance · filed with NHTSA Jan 22, 2025
Driving 35 MPH on a back road, no cars coming the opposite direction, the automatic emergency braking system flashed, beeped and slammed my brakes momentarily. Luckily there was no one behind me.
2023 Jeep Grand Cherokee · Forward Collision Avoidance · filed with NHTSA Feb 19, 2024
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the forward collision avoidance
Source: same model, same component group28 other manufacturer communications filed against these Stellantis models under the same component group (forward collision avoidance), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-321-26 | Service bulletin | Aug 21, 2026 | Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle… |
| 08-320-26 | Service bulletin | Aug 21, 2026 | Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle… |
| 08-319-26 | Service bulletin | Aug 21, 2026 | Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle… |
| 08-318-26 | Service bulletin | Aug 21, 2026 | Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle… |
| 08-162-26 | Service bulletin | Apr 16, 2026 | Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle… |
| 08-161-26 | Service bulletin | Apr 16, 2026 | Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle… |
| 08-160-26 | Service bulletin | Apr 16, 2026 | Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle… |
| 08-159-26 | Service bulletin | Apr 16, 2026 | Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Dodge and Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis 101372 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 101372 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 101372 cover?
The manufacturer filed it against 10 model years across 3 brands (Jeep, Dodge and Chrysler): 2024 Chrysler Pacifica, 2023 Chrysler Pacifica, 2024 Chrysler Voyager, 2023 Chrysler Voyager, 2024 Dodge Durango, 2023 Dodge Durango and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.