Stellantis bulletin S2408000048
What it saysComfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated May 21, 2024, received Jun 4, 2024, about the seats — 2 documents under this number: S2408000048 REV. A and 1 more. It names 11 model years across Jeep and Ram (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationComfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2408000048 REV. A | Service bulletin | May 21, 2024 | 11001003 | PDF, 150 KB |
| S2408000048 | Service bulletin | May 9, 2024 | 11000891 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themJeep 10 model years
Ram 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 11 model years this bulletin names have filed 2,755 complaints with NHTSA since 2015. 1,373 of them name Electrical System, Steering, Seats — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Jeep Grand Cherokee, the 31 owners who gave an odometer reading for Electrical System reported it at a median of 18,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Car engine completely shuts down at highway speeds sudden loss of throttle/power at highway speed * RPM surging or erratic behavior * dashboard/light flickering * vehicle entering limp mode or shutting down * no-start condition afterward * then the vehicle “magically” works again later * dealership unable to reproduce it * sometimes no…
2024 Jeep Grand Wagoneer · Electrical System · filed with NHTSA May 27, 2026
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable)…
2022 Jeep Grand Cherokee · Electrical System · filed with NHTSA Aug 4, 2025
2022 Jeep Grand Wagoneer Series II. THIA WHOLE VEHICLE IS A DEATH TRAP!! Since owning this vehicle it's been one issue after another with one dealership visit "repair" after another. With each repair the vehicle gets worse and the problems aren't fixed. My vehicle has been in & our of service over 20 times in the passed year.
2022 Jeep Grand Wagoneer · Steering · filed with NHTSA Oct 6, 2023
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group33 other manufacturer communications filed against these Stellantis models under the same component group (seats), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-274-26 | Service bulletin | Jul 11, 2026 | Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery… |
| S2608000028 | Service bulletin | Jun 12, 2026 | Intermittent Operation of the Third Row Power Seat, 12volt Battery Drain |
| S2623000025 | Service bulletin | Apr 17, 2026 | Front Seat Massage Function Inoperative. |
| 110627 | Service bulletin | Mar 4, 2026 | PANEL - FRONT SEAT BACK |
| 109157 | Service bulletin | Dec 17, 2025 | ARMREST - REAR DOOR TRIM |
| S2508000107 | Service bulletin | Dec 12, 2025 | Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate |
| 106343 | Service bulletin | Jul 29, 2025 | HEADREST - SECOND ROW |
| S2523000071 | Service bulletin | Jul 23, 2025 | 1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep and Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S2408000048 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2408000048 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2408000048 cover?
The manufacturer filed it against 11 model years across 2 brands (Jeep and Ram): 2024 Jeep Grand Cherokee, 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee, 2021 Jeep Grand Cherokee, 2024 Jeep Grand Wagoneer, 2023 Jeep Grand Wagoneer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.