Stellantis bulletin S2310000003
What it saysThe customer may experience an airbag light on or seat belt chime when buckled. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Jan 4, 2025, received Jan 7, 2025, about the seats. It names 17 model years across Jeep, Ram and Dodge (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Jeep · Ram · Dodge.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThe customer may experience an airbag light on or seat belt chime when buckled.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2310000003 | Service bulletin | Jan 4, 2025 | 11012378 | PDF, 279 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themJeep 10 model years
Ram 4 model years
Dodge 3 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 17 model years this bulletin names have filed 3,093 complaints with NHTSA since 2015. 6 of them name Seats — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
This situation is similar to the recent Palisade SUV recall: The seat folding system operates when the button is pressed, even if the seat is occupied. The system does not detect the presence of a seated passenger and allows the seat to fold in both 2nd and 3rd rows. The system lacks sufficient anti-pinch protection.
2024 Jeep Grand Wagoneer · Seats · filed with NHTSA Apr 8, 2026
The lumbar support airbags are over inflating on their own both the driver and passenger seats. To the point that it alters your seat position making it uncomfortable and dangerous for driving as there are times that it won’t go back down and positions you in an unnatural way.
2023 Jeep Grand Cherokee · Seats · filed with NHTSA Aug 13, 2025
2nd row seat tilt buttons on both sides does not latch or release. When the kids are sitting in the seats there is an error on the drivers screen that states seat is not latched. I am concered the seat is not secured safely
2024 Jeep Wagoneer · Seats · filed with NHTSA Sep 14, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group36 other manufacturer communications filed against these Stellantis models under the same component group (seats), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-274-26 | Service bulletin | Jul 11, 2026 | Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery… |
| S2608000028 | Service bulletin | Jun 12, 2026 | Intermittent Operation of the Third Row Power Seat, 12volt Battery Drain |
| S2523000014 REV. A | Service bulletin | Mar 11, 2026 | 2 nd Row Seat Difficult To Latch. |
| 109157 | Service bulletin | Dec 17, 2025 | ARMREST - REAR DOOR TRIM |
| S2508000107 | Service bulletin | Dec 12, 2025 | Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate |
| 106343 | Service bulletin | Jul 29, 2025 | HEADREST - SECOND ROW |
| S2523000071 | Service bulletin | Jul 23, 2025 | 1 st Or 2 nd Row Center Console Armrest Door Difficult To Slide Open And Or Closed. |
| 08-182-25 | Service bulletin | Jun 7, 2025 | "Power Seat Not Adjusting Customers may experience one or more of the following: ● Driver and/or passenger seat moves backwards but not forw… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, Ram and Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis S2310000003 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2310000003 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2310000003 cover?
The manufacturer filed it against 17 model years across 3 brands (Jeep, Ram and Dodge): 2023 Dodge Durango, 2022 Dodge Durango, 2021 Dodge Durango, 2024 Jeep Grand Cherokee, 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.