Ram bulletin 9100562
What it saysFrame - Front Seat Back: 2024 2025 DJ D2 Power back frame with INOP motor replaced seat frame Please review TSB 08-159-25 before replacing any parts on the seat back frame. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated May 20, 2025, received May 29, 2025, about the seats. It names 6 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFrame - Front Seat Back: 2024 2025 DJ D2 Power back frame with INOP motor replaced seat frame Please review TSB 08-159-25 before replacing any parts on the seat back frame.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100562 | Service bulletin | May 20, 2025 | 11018635 | PDF, 51 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 273 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group5 other manufacturer communications filed against these Ram models under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| S2508000107 | Service bulletin | Dec 12, 2025 | Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate |
| 08-182-25 | Service bulletin | Jun 7, 2025 | "Power Seat Not Adjusting Customers may experience one or more of the following: ● Driver and/or passenger seat moves backwards but not forw… |
| 9100548 | Service bulletin | Apr 17, 2025 | "ADJUSTER Seat DJ D2 DP 1st Row Power Seat Fore/Aft Adjuster Inspection TSB is also released for this concern. SYMPTOM/CONDITION: Fore-aft f… |
| S2310000003 | Service bulletin | Jan 4, 2025 | The customer may experience an airbag light on or seat belt chime when buckled. |
| 9100465 | Service bulletin | Dec 16, 2024 | SEAT BELT Front Outer Seatbelt Slow Retraction / Seat Belt Cleaning If the vehicle exhibits slow seatbelt retraction, prior to replacing sea… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram 9100562 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100562 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 9100562 cover?
The manufacturer filed it against 6 model years: 2025 Ram 2500, 2024 Ram 2500, 2023 Ram 2500, 2025 Ram 3500, 2024 Ram 3500, 2023 Ram 3500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.