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HomeBulletinsJeep OTHERDOC_149
Manufacturer communication · Over-the-air update

Jeep bulletin OTHERDOC_149

Jeep filed this with NHTSA as a over-the-air update dated Sep 9, 2025, received Sep 17, 2025, about the electrical system. It names 9 model years (2024–2026). A over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Global Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2. H Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ].

Kind Over-the-air update Manufacturer date Sep 9, 2025 Received by NHTSA Sep 17, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA id
OTHERDOC_149Over-the-air updateSep 9, 202511023183

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep OTHERDOC_149 a recall?

No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the OTHERDOC_149 repair free?

A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does OTHERDOC_149 cover?

The manufacturer filed it against 9 model years: 2026 Jeep Grand Cherokee, 2025 Jeep Grand Cherokee, 2024 Jeep Grand Cherokee, 2026 Jeep Grand Wagoneer, 2025 Jeep Grand Wagoneer, 2024 Jeep Grand Wagoneer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.