Jeep over-the-air update OTHERDOC_149
What it saysGlobal Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2. NHTSA’s full summary ↓
Jeep filed this with NHTSA as an over-the-air update dated Sep 9, 2025, received Sep 17, 2025, about the electrical system. It names 9 model years (2024–2026). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationGlobal Telematics Box Module Over The Air Update from R5C1 and R5O1 to R5T TBM2. H Software Version (FOTA) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service" popups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases. - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ].
Trouble codes it names: B1560 B1561 B1562
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| OTHERDOC_149 | Over-the-air update | Sep 9, 2025 | 11023183 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 707 complaints with NHTSA since 2015. 331 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2024 Jeep Grand Cherokee, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
For the past year I have been dealing with multiple vehicle failures with our 2025 Jeep Wagoneer. I have worked with my dealer a dozen times. Adnt he vehicle has been under service for roughly 13 weeks. Each time the dealership tells me the issue was a software update or they were not able to "recreate the issue".
2025 Jeep Wagoneer · Electrical System · filed with NHTSA Jul 10, 2026 · ODI 11749619
The contact owns a 2026 Jeep Grand Wagoneer. The contact stated that while driving 45 MPH, the vehicle unexpectedly stopped while driving in traffic. The contact stated that there was an audible beeping sound after the brake failure. The contact stated that the vehicle experienced several electrical failures.
2026 Jeep Grand Wagoneer · Electrical System · filed with NHTSA Oct 5, 2026 · ODI 11769151
The contact owns a 2026 Jeep Cherokee. The contact stated that while driving and making a right turn, the vehicle hesitated and jerked while depressing the accelerator pedal. Additionally, the contact stated that while attempting to accelerate from a complete stop, the vehicle failed to respond.
2026 Jeep Grand Cherokee · Electrical System · filed with NHTSA Jul 30, 2026 · ODI 11753837
In depth: 2024 Jeep Grand Cherokee electrical problems → · 2024 Jeep Wagoneer electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group463 other manufacturer communications filed against these Jeep models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-405-26 | Service bulletin | Oct 24, 2026 | Flash: Body Control Module (BCM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or unlock… |
| 08-404-26 | Service bulletin | Oct 24, 2026 | Flash: Radio Frequency Hub Module (RFHM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or… |
| 08-403-26 | Service bulletin | Oct 24, 2026 | Flash: Body Control Module (BCM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or unlock… |
| 08-402-26 | Service bulletin | Oct 24, 2026 | Flash: Radio Frequency Hub Module (RFHM) Update Customers may comment on the following: SYMPTOM: ● Driver and passenger doors do not lock or… |
| S2508000037 REV. A | Service bulletin | Oct 22, 2026 | No Start, Passive Entry Inoperative |
| 08-384-26 | Service bulletin | Oct 20, 2026 | Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must… |
| 08-382-26 | Service bulletin | Oct 20, 2026 | Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must… |
| 9100944 | Service bulletin | Oct 15, 2026 | FUSE BLOCK RR - PWR DISTRIBUTI A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. B… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep OTHERDOC_149 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the OTHERDOC_149 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does OTHERDOC_149 cover?
The manufacturer filed it against 9 model years: 2026 Jeep Grand Cherokee, 2025 Jeep Grand Cherokee, 2024 Jeep Grand Cherokee, 2026 Jeep Grand Wagoneer, 2025 Jeep Grand Wagoneer, 2024 Jeep Grand Wagoneer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.