Jeep bulletin 9100532 REV1
What it saysBefore replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic… NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated May 14, 2026, received May 20, 2026, about the steering. It names 13 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationBefore replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor (SAS) The Steering Angle is computed within the Electronic Power Steering (EPS) module. See Electronic Power Steering (EPS) module for diagnosis and repair procedures.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 9100532 REV1 | Service bulletin | May 14, 2026 | 11032857 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 13 model years this bulletin names have filed 2,577 complaints with NHTSA since 2015. 1,271 of them name Electrical System, Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2023 Jeep Grand Cherokee, the 31 owners who gave an odometer reading for Electrical System reported it at a median of 18,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Car engine completely shuts down at highway speeds sudden loss of throttle/power at highway speed * RPM surging or erratic behavior * dashboard/light flickering * vehicle entering limp mode or shutting down * no-start condition afterward * then the vehicle “magically” works again later * dealership unable to reproduce it * sometimes no…
2024 Jeep Grand Wagoneer · Electrical System · filed with NHTSA May 27, 2026
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable)…
2022 Jeep Grand Cherokee · Electrical System · filed with NHTSA Aug 4, 2025
2022 Jeep Grand Wagoneer Series II. THIA WHOLE VEHICLE IS A DEATH TRAP!! Since owning this vehicle it's been one issue after another with one dealership visit "repair" after another. With each repair the vehicle gets worse and the problems aren't fixed. My vehicle has been in & our of service over 20 times in the passed year.
2022 Jeep Grand Wagoneer · Steering · filed with NHTSA Oct 6, 2023
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group41 other manufacturer communications filed against these Jeep models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 19-003-26 | Service bulletin | Aug 28, 2026 | Vehicle Pulls To The Right The technician or customer may notice the following: SYMPTOM: ● Vehicle pulls slightly to the right while driving… |
| S2523000032 REV. B | Service bulletin | Aug 14, 2026 | Steering Dragging While Recreational Flat Towing Behind RV. |
| S2523000053 REV. B | Service bulletin | Aug 3, 2026 | Service Electric Power Steering (EPS) Message On Instrument Cluster. Rev B. |
| 113824 | Service bulletin | Aug 3, 2026 | GEAR - RACK AND PINION |
| S2123000070 REV. A | Service bulletin | May 18, 2026 | After Electric Power Steering (EPS) Replacement, Diagnostic Trouble Code (DTC) C221C-00 ECU Not Programmed/Flash Required Is Set |
| 08-164-26 | Service bulletin | Apr 18, 2026 | Steering Column Control Module (SCCM) Upcoming Updates Technicians may find one or more of the following Diagnostic Trouble Codes (DTCs): SY… |
| 111138 | Service bulletin | Mar 30, 2026 | MODULE - STEERING WHEEL |
| S2219000004 REV. A | Service bulletin | Mar 18, 2026 | Service Electric Power Steering Message On Cluster. C0051-54 Steering Wheel Position Sensor Calibration, C0051-64 Steering Angle Set. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 9100532 REV1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 9100532 REV1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 9100532 REV1 cover?
The manufacturer filed it against 13 model years: 2025 Jeep Grand Cherokee, 2024 Jeep Grand Cherokee, 2023 Jeep Grand Cherokee, 2022 Jeep Grand Cherokee, 2021 Jeep Grand Cherokee, 2025 Jeep Grand Wagoneer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.