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Manufacturer communication · Service campaign

Hyundai service campaign 9C0

Hyundai filed this with NHTSA as a service campaign dated Apr 8, 2026, received Mar 5, 2025, about the electrical system — 3 documents under this number: 26-01-035H TSB, 25-01-018H-1 TSB, 25-01-018H TSB. It names 16 model years (2024–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to verify Bluelink Data Communication Unit (DCU) network connection and if needed, reset the DCU in Dealer Mode to resolve the connection.

Manufacturer campaign id 9C0 Kind Service campaign Manufacturer date Apr 8, 2026 Received by NHTSA Mar 5, 2025 Components Electrical System First dated Feb 28, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
26-01-035H TSBService campaignApr 8, 202611031315not yet checked
25-01-018H-1 TSBService campaignMay 8, 202511018574not yet checked
25-01-018H TSBService campaignFeb 28, 202511014928not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Hyundai 9C0 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9C0 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 9C0 cover?

The manufacturer filed it against 16 model years: 2026 Hyundai Ioniq 5, 2025 Hyundai Ioniq 5, 2026 Hyundai Kona, 2025 Hyundai Kona, 2024 Hyundai Kona, 2026 Hyundai Palisade and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.