Ford bulletin SSM 54585
What it saysSome 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Feb 16, 2026, received Feb 19, 2026, about the visibility/wiper. It names 18 model years (2021–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /> <br /> For vehicles included in Field Service Action (FSA) 25P35 and/or 26P02, perform repairs as directed by the FSA(s).<br /> <br /> For 2021-2026 vehicles not included in the FSA(s), reprogram the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool according to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and testing direction by symptom. For claiming, use causal part 14B291 and labor operation MT14B291SSM, up to 0.4 hours.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 54585 | Service bulletin | Feb 16, 2026 | 11028912 | PDF, 68 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Ford F-550 SD; 2025 Ford F-550 SD; 2026 Ford F-550 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 15 model years this bulletin names have filed 3,090 complaints with NHTSA since 2015. 831 of them name Electrical System, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Ford F-150, the 36 owners who gave an odometer reading for Visibility/Wiper reported it at a median of 39,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Truck lost all electrical power while backing a trailer up. Engine died, no steering, no brakes, no power on dash, no emergence brakes, no power to door locks, no power to windows. If vehicle had been moving any faster no telling what could have been. Vehicle was towed to ford dealership and zero reasons for such a total loss of power.
2026 Ford F-250 Super Duty · Electrical System · filed with NHTSA Apr 6, 2026
The trailer light control module is intermittently causing trailer light faults messages and signal failures. This is associated to recall 26C10. The software update doesn’t correct the problem. Ford does not have the hardware on hand to replace the failing part. This is a safety issue for us who are on the road towing travel trailers
2026 Ford F-350 Super Duty · Electrical System · filed with NHTSA Sep 16, 2026
Front panel of the sunroof randomly shattered after closing the door to enter. The truck was in park. Ford says it must’ve been a rock or damage to it since glass doesn’t randomly shatter but there wasn’t any. Truck is less than a year old and 10,000 miles. Truck is currently at the dealership while I figure out options/warranties.
2024 Ford F-150 · Visibility/Wiper · filed with NHTSA Aug 20, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group22 other manufacturer communications filed against these Ford models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55093 | Service bulletin | Aug 14, 2026 | Some 2021-2026 F-150 vehicles may exhibit a concern of the windshield wipers not parking in the correct position on the windshield and/or ov… |
| SSM 54979 | Service bulletin | Jul 1, 2026 | Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360… |
| PDM-26.21.5 | Over-the-air update | May 12, 2026 | Quality improvements include: -Prevents window bounce backs after using the one touch up feature |
| SSM 54665 | Service bulletin | Mar 16, 2026 | Some 2026 F-150/Bronco/Ranger/Mustang Mach-E vehicles may exhibit a blank center display screen after deactivating transport mode. To correc… |
| SSM 54648 | Service bulletin | Mar 11, 2026 | Some 2024-2026 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window con… |
| SYNC-25.2.0.16.1 | Over-the-air update | Feb 18, 2026 | "Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk s… |
| SSM 54587 | Service bulletin | Feb 17, 2026 | Some 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center… |
| 25N15 | Other | Jan 5, 2026 | Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 54585 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 54585 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 54585 cover?
The manufacturer filed it against 18 model years: 2026 Ford F-150, 2025 Ford F-150, 2024 Ford F-150, 2023 Ford F-150, 2022 Ford F-150, 2021 Ford F-150 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.