Ford over-the-air update SYNC-25.2.0.16.1
What it says"Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space." NHTSA’s full summary ↓
Ford filed this with NHTSA as an over-the-air update dated Feb 18, 2026, received Feb 5, 2026, about the electrical system — 2 documents under this number: SYNC-25.2.0.16.1 SD, SYNC-25.2.0.16.1 Edge. It names 7 model years (2021–2023). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space."
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SYNC-25.2.0.16.1 SD | Over-the-air update | Feb 18, 2026 | 11029356 | PDF, 23 KB |
| SYNC-25.2.0.16.1 Edge | Over-the-air update | Jan 21, 2026 | 11028289 | PDF, 22 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2022 Ford F-550 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 6 model years this bulletin names have filed 538 complaints with NHTSA since 2015. 116 of them name Electrical System, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Brand new truck. Initial problem 6-8/2022: The truck would shut off after 15 minutes and then would not start for 45 minutes, I repeated this 4 times. Then while I was driving and turning around in a parking lot it actually stopped, everything went dead, no lights, key didn't have any affect, nothing, and then it started after 10-15…
2022 Ford F-250 Super Duty · Electrical System · filed with NHTSA Jul 18, 2023 · ODI 11533102
Since I bought the car last year I been at the delaership more than 3 times already complaining about the screen and the two on the back of each seat . The main screen frezees all the time not allowing me to use the cameras nor GPS etc. the two at the back are 24/7 on . Dealership states Ford has no idea how to reapir the veh .
2021 Ford Edge · Electrical System · filed with NHTSA Sep 25, 2023 · ODI 11546401
The contact owns a 2021 Ford Edge. The contact stated while driving 50-55 MPH, the front passenger’s side mirror detached from the vehicle. The vehicle was taken to the dealer and the contact was informed that the passenger’s side mirror assembly needed to be replaced. The vehicle was not repaired. The dealer was not contacted.
2021 Ford Edge · Visibility/Wiper · filed with NHTSA Aug 3, 2023 · ODI 11536305
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group109 other manufacturer communications filed against these Ford models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2439 | Service bulletin | Oct 21, 2026 | Some of the vehicles listed in the Model statement above may exhibit the HVAC (heating, ventilation, and air conditioning) and radio system… |
| SSM 55255 | Service bulletin | Oct 15, 2026 | Some 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the c… |
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
| SSM 55239 | Service bulletin | Oct 12, 2026 | Some 2023-2026 F-Super Duty vehicles equipped with a trailer brake control module and built on or before 08-May-2026 may exhibit a "Trailer… |
| SSM 55221 | Service bulletin | Oct 6, 2026 | For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section… |
| SSM 55208 | Service bulletin | Sep 25, 2026 | Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble co… |
| TCU-26.2.12.2.1 | Over-the-air update | Sep 17, 2026 | Quality improvements include: -Addresses a bug that may cause updates to fail |
| ECG-26.2.12.3 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -ePrivacy enhancements |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SYNC-25.2.0.16.1 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SYNC-25.2.0.16.1 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SYNC-25.2.0.16.1 cover?
The manufacturer filed it against 7 model years: 2023 Ford Edge, 2022 Ford Edge, 2021 Ford Edge, 2022 Ford F-250 Super Duty, 2022 Ford F-350 Super Duty, 2022 Ford F-450 Super Duty and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.