Ford bulletin SSM 54587
What it saysSome 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center touch screen. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Feb 17, 2026, received Feb 20, 2026, about the visibility/wiper. It names 16 model years (2023–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center touch screen. Vehicles may also exhibit an inoperative heated steering wheel (if equipped) after a remote start event. This may be due to the software in the steering column control module (SCCM). To correct the condition, reprogram the SCCM using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 3F791 and labor operation 12651D.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 54587 | Service bulletin | Feb 17, 2026 | 11028914 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2023 Ford F-550 SD; 2024 Ford F-550 SD; 2025 Ford F-550 SD; 2026 Ford F-550 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 12 model years this bulletin names have filed 228 complaints with NHTSA since 2015. 13 of them name Steering, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2025 Ford F-250. The contact stated that while driving at various speeds, the steering wheel inadvertently turned to the right, then pulled to the opposite direction. The contact stated the steering wheel was cocked to the left or right even though the vehicle was driving straight down the road.
2025 Ford F-250 Super Duty · Steering · filed with NHTSA Jun 12, 2026
The contact owns a 2025 Ford F-350 SD. The contact stated that while driving at an undisclosed speed, the front passenger's side wiper arm failed to function as intended. The vehicle was taken to the dealer, where it was diagnosed with a front passenger's side wiper assembly failure.
2025 Ford F-350 Super Duty · Visibility/Wiper · filed with NHTSA Mar 6, 2026
The contact owns a 2024 Ford F-250. The contact stated that while driving at an undisclosed speed, the steering wheel inadvertently turned the vehicle to the right. Additionally, there was play in the steering wheel. Due to the failure, the contact was pulled over by police for DUI.
2024 Ford F-250 Super Duty · Steering · filed with NHTSA Jan 29, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group14 other manufacturer communications filed against these Ford models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 54979 | Service bulletin | Jul 1, 2026 | Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360… |
| PDM-26.21.5 | Over-the-air update | May 12, 2026 | Quality improvements include: -Prevents window bounce backs after using the one touch up feature |
| SSM 54648 | Service bulletin | Mar 11, 2026 | Some 2024-2026 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window con… |
| SYNC-25.2.0.16.1 | Over-the-air update | Feb 18, 2026 | "Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk s… |
| SSM 54585 | Service bulletin | Feb 16, 2026 | Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding t… |
| 25N15 | Other | Jan 5, 2026 | Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement |
| SSM 54270 | Service bulletin | Oct 4, 2025 | Some 2024-2025 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window con… |
| TSB 25-2448 | Service bulletin | Sep 19, 2025 | This article supersedes TSB 25-2201 to update the vehicles affected. Some of the vehicles listed in the Model statement above equipped with… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 54587 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 54587 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 54587 cover?
The manufacturer filed it against 16 model years: 2026 Ford F-250 Super Duty, 2025 Ford F-250 Super Duty, 2024 Ford F-250 Super Duty, 2023 Ford F-250 Super Duty, 2026 Ford F-350 Super Duty, 2025 Ford F-350 Super Duty and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.