Ford bulletin SSM 54067
What it saysFor 2018-2024 Edge and 2018-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower level part is available (DS7Z-9904132-A). NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jul 23, 2025, received Jul 30, 2025, about the visibility/wiper. It names 15 model years (2018–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFor 2018-2024 Edge and 2018-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower level part is available (DS7Z-9904132-A). It is not necessary to replace the sun visor assembly if only the clip is damaged.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 54067 | Service bulletin | Jul 23, 2025 | 11020957 | PDF, 65 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| DS7Z-9904132-A | — | — |
Read by machine from the document NHTSA serves (1 page), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 15 model years this bulletin names have filed 2,966 complaints with NHTSA since 2015. 6 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2018 Ford Edge. While driving approximately 65 MPH, the sun roof exploded and glass shattered. There were no injuries. The manufacturer was made aware of the failure and stated that the failure was not covered under warranty. The insurance company would cover the repairs. The vehicle was not diagnosed or repaired.
2018 Ford Edge · Visibility/Wiper · filed with NHTSA Feb 19, 2019 · ODI 11181141
The contact owns a 2021 Ford Edge. The contact stated while driving 50-55 MPH, the front passenger’s side mirror detached from the vehicle. The vehicle was taken to the dealer and the contact was informed that the passenger’s side mirror assembly needed to be replaced. The vehicle was not repaired. The dealer was not contacted.
2021 Ford Edge · Visibility/Wiper · filed with NHTSA Aug 3, 2023 · ODI 11536305
Purchased a rental turn-in 6/29/20 from Ford dealer with 21,715 miles on it. Within 3 weeks I returned to dealer explaining windshield had a very bad distortion which extended from the left side of rear view mirror down into the field of vision while driving. This distortion is visible while vehicle is stationary or in motion.
2019 Ford Edge · Visibility/Wiper · filed with NHTSA Sep 16, 2020 · ODI 11355328
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group7 other manufacturer communications filed against these Ford models under the same component group (visibility/wiper), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55061 | Service bulletin | Aug 4, 2026 | Some 2024-2026 Mustang vehicles built on or before 23-Apr-2026 may exhibit a sagging headliner appearance at the door openings which show th… |
| 25N16 | Other | Jan 6, 2026 | Certain 2015-2020 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement |
| 25N15 | Other | Jan 5, 2026 | Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement |
| TSB 25-2386 | Service bulletin | Aug 22, 2025 | Some of the vehicles listed in the Model Statement above may exhibit a quarter glass rubber moulding that is rolled over or folded in. This… |
| SSM 54137 | Service bulletin | Aug 14, 2025 | Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safet… |
| TSB 23-2311 | Service bulletin | Oct 3, 2023 | Some 2024 Mustang vehicles built on or before 29-June-2023 may exhibit a rub/scratch/buzz noise coming from the right front passenger side o… |
| SSM 51960 | Service bulletin | Oct 3, 2023 | Some 2022-2023 Mustang vehicles equipped with a convertible top may exhibit a convertible top power close operation that stops 1 to 4 inches… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 54067 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 54067 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 54067 cover?
The manufacturer filed it against 15 model years: 2024 Ford Edge, 2023 Ford Edge, 2022 Ford Edge, 2021 Ford Edge, 2020 Ford Edge, 2019 Ford Edge and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.