Ford bulletin SSM 53894
What it saysSome 2022-2025 Transit vehicles equipped with a 360 degree camera may exhibit one camera display inoperative with diagnostic trouble codes (DTCs) B12BE:31, B148E:31, B12BF:31 and B115E:31 stored in the image processing… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jun 11, 2025, received Jun 19, 2025, about the visibility/wiper. It names 4 model years (2022–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2022-2025 Transit vehicles equipped with a 360 degree camera may exhibit one camera display inoperative with diagnostic trouble codes (DTCs) B12BE:31, B148E:31, B12BF:31 and B115E:31 stored in the image processing module B (IPMB). These DTCs will set when only one camera has the condition. Replacement and/or reprogramming of the IPMB will not resolve this condition. To properly identify which camera/circuit has the condition and requires repair, visually confirm which camera display is inoperative (grayed out/blank/blue). If the condition is intermittent, interview the customer to find out more details and/or review the DTCs stored in the IPMB. The DTC with a status byte of 2F (example: B12BF:31:2F) indicates which camera/circuit has the condition. Repair as necessary. Refer to the Workshop Manual (WSM), Section 413-13C.
Trouble codes it names: B115E B12BE B12BF B148E
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 53894 | Service bulletin | Jun 11, 2025 | 11019652 | PDF, 46 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 132 complaints with NHTSA since 2015. 27 of them name Back Over Prevention, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2023 Ford Transit · Back Over Prevention · filed with NHTSA Dec 21, 2023 · ODI 11561355
The contact owns a 2022 Ford Transit. The contact stated that upon shifting to reverse(R), the contact noticed that the rearview camera image was frozen. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V315000(Back Over Prevention); however, the part to do the recall repair was not yet available.
2022 Ford Transit · Back Over Prevention · filed with NHTSA Jul 30, 2025 · ODI 11677291
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 ( BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
2024 Ford Transit · Back Over Prevention · filed with NHTSA Sep 12, 2025 · ODI 11686944
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group2 other manufacturer communications filed against the Ford Transit under the same component group (visibility/wiper), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25N15 | Other | Jan 5, 2026 | Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement |
| SSM 54137 | Service bulletin | Aug 14, 2025 | Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safet… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 53894 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 53894 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 53894 cover?
The manufacturer filed it against 4 model years: 2025 Ford Transit, 2024 Ford Transit, 2023 Ford Transit, 2022 Ford Transit. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.