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Manufacturer communication · Service bulletin · 4 brands

GM bulletin PIC6587B

What it saysThis Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated May 13, 2025, received May 20, 2025. It names 19 model years across Chevrolet, GMC, Buick and Cadillac (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.

Trouble codes it names: U1615 U1616 all 2 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date May 13, 2025 Received by NHTSA May 20, 2025 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIC6587BService bulletinMay 13, 202511018476PDF, 32 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Buick 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 19 model years this bulletin names have filed 2,211 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC, Buick and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIC6587B a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIC6587B repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does PIC6587B cover?

The manufacturer filed it against 19 model years across 4 brands (Chevrolet, GMC, Buick and Cadillac): 2025 Buick Enclave, 2025 Cadillac CT4, 2025 Cadillac CT5, 2025 Cadillac Escalade, 2025 Cadillac Optiq, 2026 Cadillac Vistiq and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.