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Manufacturer communication · Service bulletin

BMW bulletin B652725

BMW filed this with NHTSA as a service bulletin dated Feb 11, 2026, received Dec 1, 2025, about the electrical system — 3 documents under this number. It names 24 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

RSU availability. The vehicle may experience various operation faults with the infotainment system such as: Resets of the head unit Delayed start-up of the head unit (longer than 30 seconds) Failed start-up of the head unit Sporadic or permanent problems with navigation Sporadic or permanent Bluetooth connection problems Sporadic or permanent audio problems Sporadic or permanent speech / IPA (international phonetic alphabet) problems Missing displays, radio stations, camera images or applications

Kind Service bulletin Manufacturer date Feb 11, 2026 Received by NHTSA Dec 1, 2025 Components Electrical System First dated Nov 19, 2025

Documents filed under this number

DocumentKindDatedNHTSA id
B652725Service bulletinFeb 11, 202611028927
B652725Service bulletinDec 9, 202511026963
B652725Service bulletinNov 19, 202511025841

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B652725 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B652725 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does B652725 cover?

The manufacturer filed it against 24 model years: 2026 BMW 2 Series, 2025 BMW 2 Series, 2026 BMW 3 Series, 2026 BMW 4 Series, 2025 BMW 4 Series, 2026 BMW 5 Series and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.