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Manufacturer communication · Service bulletin

BMW bulletin B610321

BMW filed this with NHTSA as a service bulletin dated Feb 28, 2024, received Apr 26, 2021, about the equipment — 2 documents under this number. It names 42 model years (2016–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

SITUATION BMW AG is conducting a Voluntary Emissions Recall (effective April 23, 2021) on a certain Model Year 2020 - 2021 BMW vehicles that were produced between August 13, 2019 and December 11, 2020. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to an emissions recall, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to an emissions recall. The 12 V battery’s dual storage system (DSS) may contain a software error which intermittently causes a continuous resetting of the microcontroller and communication failure. The error is displayed by a red Check Control message.

Kind Service bulletin Manufacturer date Feb 28, 2024 Received by NHTSA Apr 26, 2021 Components Equipment, Electrical System, Fuel System, Gasoline First dated Mar 1, 2021

Documents filed under this number

DocumentKindDatedNHTSA id
B610321Service bulletinFeb 28, 202410250893
B610321Service bulletinMar 1, 202110190859

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2016 BMW 740LI; 2017 BMW 740LI; 2016 BMW 750LI; 2017 BMW 750LI; 2018 BMW 750LI; 2019 BMW 750LI; 2021 BMW 750LI; 2018 BMW B7 Alpina; 2019 BMW B7 Alpina; 2020 BMW B7 Alpina; 2021 BMW B7 Alpina; 2021 BMW F 850 GS Adventure; 2021 BMW M440I; 2020 BMW M8; 2021 BMW M8; 2021 BMW M850I; 2019 BMW M850XI.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B610321 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B610321 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does B610321 cover?

The manufacturer filed it against 42 model years: 2021 BMW 3 Series, 2020 BMW 3 Series, 2019 BMW 3 Series, 2021 BMW 4 Series, 2020 BMW 4 Series, 2021 BMW 7 Series and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.