BMW bulletin B310223
What it says?Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service bulletin dated Oct 31, 2024, received Sep 25, 2023, about the steering — 2 documents under this number. It names 26 model years (2018–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication?Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B310223 | Service bulletin | Oct 31, 2024 | 11009555 | PDF, 358 KB |
| B310223 | Service bulletin | Aug 1, 2023 | 10242690 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 26 model years this bulletin names have filed 968 complaints with NHTSA since 2015. 14 of them name Steering, Suspension — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
What component or system failed or malfunctioned, and is it available for inspection upon request? - Suspension How was your safety or the safety of others put at risk? - Its giving head ache and body pain, driver & passengers are jumping / shaking / feeling very uncomfortable Has the problem been reproduced or confirmed by a dealer or…
2021 BMW X4 · Suspension · filed with NHTSA Feb 16, 2023 · ODI 11507631
I am filing a safety complaint for my 2020 BMW X4, VIN . The vehicle recently began making a noticeable noise while turning. I reported this to an authorized BMW dealer before/during service and requested review for possible front-end, steering, suspension, axle, swivel bearing, tie rod, thrust rod, or vehicle-control safety issues.
2020 BMW X4 · Steering · filed with NHTSA Jun 9, 2026 · ODI 11742911
The contact owns a 2024 BMW XM. The contact stated while driving 60 MPH the vehicle was shaking. The roll over, chassis, and improper steering warning light was illuminated. The vehicle was taken to the dealer several times for the shaking. The vehicle was repaired by removing and replacing the tires; however, the failure recurred.
2024 BMW XM · Steering · filed with NHTSA Mar 26, 2024 · ODI 11579496
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group18 other manufacturer communications filed against these BMW models under the same component group (steering), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 0032860300 | Service campaign | Sep 17, 2026 | Check Control message and a minimally changed steering feel. |
| 0032770300 | Service campaign | Sep 2, 2026 | Check Control message and a significant change in steering feel . |
| B320123 | Service bulletin | Apr 6, 2026 | When turning the steering wheel while stationary or when driving on uneven roads; cracking, creaking, or knocking noises may be heard. |
| B320126 | Service bulletin | Jan 22, 2026 | When turning left, a “creaking” noise may be heard from the EPS when near the steering wheel end stop. The noise occurs at speeds less than… |
| B320925 | Service campaign | Sep 18, 2025 | Delivery Stop - Steering Gear |
| B320525 | Service bulletin | May 2, 2025 | “Knocking/thumping” noise during steering wheel movements and returning to the center position. See attached video V32 05 25 Column noise. |
| B320425 | Service bulletin | May 2, 2025 | After prolonged straight-ahead driving (e.g. highway driving), there may be a temporary, slightly noticeable increase in steering forces whe… |
| B320125 | Service bulletin | Jan 10, 2025 | Rumbling, groaning type noises from the EPS when the steering wheel is at the end stops. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B310223 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B310223 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does B310223 cover?
The manufacturer filed it against 26 model years: 2024 BMW 2 Series, 2023 BMW 2 Series, 2024 BMW 3 Series, 2023 BMW 3 Series, 2024 BMW 4 Series, 2023 BMW 4 Series and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.