BMW bulletin B310124
BMW filed this with NHTSA as a service bulletin dated Jan 9, 2024, received Feb 1, 2024, about the suspension. It names 40 model years (2016–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWith the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving.
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| B310124 | Service bulletin | Jan 9, 2024 | 10249016 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2019 BMW M2; 2020 BMW M2; 2021 BMW M2; 2022 BMW M2; 2023 BMW M2; 2024 BMW M2; 2022 BMW M3; 2023 BMW M3; 2024 BMW M3; 2016 BMW M4; 2017 BMW M4; 2018 BMW M4; 2019 BMW M4; 2020 BMW M4; 2021 BMW M4; 2022 BMW M4; 2023 BMW M4; 2024 BMW M4.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B310124 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B310124 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does B310124 cover?
The manufacturer filed it against 40 model years: 2021 BMW M, 2018 BMW M, 2017 BMW M, 2016 BMW M, 2024 BMW X3, 2023 BMW X3 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.