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Manufacturer communication · Service bulletin

Audi bulletin A9024022064844_3

What it saysThis bulletin provides information when the virtual cockpit remains blank on startup. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Jun 5, 2024, received Jul 2, 2024, about the electrical system — 2 documents under this number. It names 70 model years (2020–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information when the virtual cockpit remains blank on startup.

Kind Service bulletin Manufacturer date Jun 5, 2024 Received by NHTSA Jul 2, 2024 Components Electrical System

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A9024022064844_3Service bulletinJun 5, 202411002976PDF
A9024022064844_3Service bulletinJun 5, 202411002907PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 30 more on this site: 2023 Audi S4, 2022 Audi S4, 2021 Audi S4, 2020 Audi S4, 2023 Audi S5, 2022 Audi S5, 2021 Audi S5, 2020 Audi S5, 2023 Audi S6, 2022 Audi S6, 2021 Audi S6, 2023 Audi S7, 2022 Audi S7, 2021 Audi S7, 2024 Audi SQ5, 2023 Audi SQ5, 2022 Audi SQ5, 2021 Audi SQ5, 2023 Audi SQ7, 2022 Audi SQ7, 2021 Audi SQ7, 2023 Audi SQ8, 2022 Audi SQ8, 2021 Audi SQ8, 2023 Audi e-tron, 2022 Audi e-tron, 2021 Audi e-tron, 2024 Audi e-tron GT, 2023 Audi e-tron GT, 2022 Audi e-tron GT.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 70 model years this bulletin names have filed 973 complaints with NHTSA since 2015. 465 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

BSG/alternator faulty. Started displaying “electrical malfunction!” Had to stop immediately before immediate shut down on road. Problem had been known on hybrid models of Audi specially larger models. Recall/TSB have been opened for those vehicles. Vehicle was inspected by dealership. No prior warning other than that immediate red warning

2023 Audi A3 · Electrical System · filed with NHTSA Sep 21, 2026 · ODI 11765831

My 2023 Audi SQ5 Sportback's key fob stopped working, and when I took it into the Audi dealership they said that it is a known issue that if you don't unclog the drain (not sure where that is - was never told I needed to do so) then there can be leaks that affect the wiring and the Comfort Control Module, rendering the vehicle unusable.

2023 Audi SQ5 · Electrical System · filed with NHTSA Jul 9, 2025 · ODI 11672326

Water leaking from sunroof drains to interior of cabin. Water getting electronics wet and filling up where the battery sits as well. Both driver side and passenger side. Vehicle has numerous electrical problems such as: Vehicle auto start stop function failing (car not turning back on at traffic light) Emergency indicators not working…

2022 Audi Q8 · Electrical System · filed with NHTSA Jul 28, 2026 · ODI 11753232

In depth: 2020 Audi A4 electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

1,083 other manufacturer communications filed against these Audi models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2082223_5Service bulletinSep 30, 2026This bulletin provides information regarding software update KD2* 03.11.00/C (28.14.01).
TSB_2081477_7Service bulletinSep 30, 2026This bulletin provides an overview of the combined software updates for cluster 3; PPE/PPC.
TSB_2080988_4Service bulletinSep 30, 2026This bulletin provides information when the rear lid only opens/clolses slightly and then stops.
TSB_2080076_3Service bulletinSep 30, 2026This bulletin provides information when there is an engine warning lamp on; DTC P157000 is logged in the ECM.
TSB_2079976_3Service bulletinSep 30, 2026This bulletin provides information when there is occasionally audio output for entertainment when the vehicle is started.
TSB_2079975_3Service bulletinSep 30, 2026This bulletin provides informaiton when the sound output pauses automatically after starting the vehicle.
TSB_2079974_3Service bulletinSep 30, 2026This bulleitn provides informaiton when there is a translucent rectangle covering the center display.
TSB_2079972_4Service bulletinSep 30, 2026This bulletin provides information when the time does not autmotically update when daylight savings time begins or ends.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A9024022064844_3 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A9024022064844_3 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A9024022064844_3 cover?

The manufacturer filed it against 70 model years: 2024 Audi A3, 2023 Audi A3, 2022 Audi A3, 2023 Audi A4, 2022 Audi A4, 2021 Audi A4 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.