Audi bulletin A5723092063236_4
What it saysThis bulletin provides information on the electronic lock (e-lock) and instructions for when the front and/or rear doors cannot be opened, fault messages are in the driver information system such as exit warning… NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Jun 7, 2023, received Jul 10, 2023, about the latches/locks/linkages. It names 39 model years (2019–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information on the electronic lock (e-lock) and instructions for when the front and/or rear doors cannot be opened, fault messages are in the driver information system such as exit warning, central locking, or child safety lock warnings, and one or more DTC is stored B122D26, B122B13, B14FF29 in the control module for any of the four doors.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A5723092063236_4 | Service bulletin | Jun 7, 2023 | 10238174 | PDF, 199 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 39 model years this bulletin names have filed 650 complaints with NHTSA since 2015. 352 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Audi etron sportback lost power while driving on a busy roadway at 60mph. Car lost about 10-15 mph speed within seconds due to the vehicle weight. By the time the "drive system malfunction" and "electical system malfunction " warning lights came on I realized I could not accelerate, and and coasted to a stop on the shoulder over maybe 15…
2020 Audi e-tron · Electrical System · filed with NHTSA May 22, 2025 · ODI 11662595
My 2019 Audi e-tron developed a sunroof leak. On , Audi Exchange in Highland Park, IL repaired it as a known issue partially covered by warranty; I paid $526.53. On it leaked heavily again from the same area, soaking the headliner, dashboard, carpet, foot wells and seats. The dealer said a different issue caused it; I paid $388.88 more.
2019 Audi e-tron · Electrical System · filed with NHTSA Oct 22, 2026 · ODI 11772949
Water leaking from sunroof drains to interior of cabin. Water getting electronics wet and filling up where the battery sits as well. Both driver side and passenger side. Vehicle has numerous electrical problems such as: Vehicle auto start stop function failing (car not turning back on at traffic light) Emergency indicators not working…
2022 Audi Q8 · Electrical System · filed with NHTSA Jul 28, 2026 · ODI 11753232
In depth: 2019 Audi A6 electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the latches/locks/linkages
Source: same model, same component group4 other manufacturer communications filed against these Audi models under the same component group (latches/locks/linkages), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A5524942072288_3 | Service bulletin | Mar 11, 2024 | This bulletin provides information for when the power rear lid does not open or close; DTCs B121102, B120A02. |
| A5724312063236_5 | Service bulletin | Feb 15, 2024 | This bulletin provides information when the front or rear door lock is not locking, is without function, and/or fault messages in DIS, DTC… |
| A9323282071343_1 | Service bulletin | Sep 13, 2023 | This bulletin provides information for when the charging door does not open when the button is pressed - DTCs B1A8FF0, BaA89F0, A1A8AF3, B1A… |
| A9323242071328_1 | Service bulletin | Sep 8, 2023 | This bulletin provides information for when the charge connection lock mechanism malfunctions and the connector does not lock or unlock and… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A5723092063236_4 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A5723092063236_4 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A5723092063236_4 cover?
The manufacturer filed it against 39 model years: 2022 Audi A6, 2021 Audi A6, 2020 Audi A6, 2019 Audi A6, 2022 Audi A7, 2021 Audi A7 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.