Audi bulletin A9323242071328_1
What it saysThis bulletin provides information for when the charge connection lock mechanism malfunctions and the connector does not lock or unlock and then is unable to charge. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Sep 8, 2023, received Oct 5, 2023, about the latches/locks/linkages. It names 28 model years (2016–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis bulletin provides information for when the charge connection lock mechanism malfunctions and the connector does not lock or unlock and then is unable to charge.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A9323242071328_1 | Service bulletin | Sep 8, 2023 | 10242962 | PDF, 167 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2025 Audi E-Tron GT.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 27 model years this bulletin names have filed 815 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the latches/locks/linkages
Source: same model, same component group3 other manufacturer communications filed against these Audi models under the same component group (latches/locks/linkages), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| A5724312063236_5 | Service bulletin | Feb 15, 2024 | This bulletin provides information when the front or rear door lock is not locking, is without function, and/or fault messages in DIS, DTC… |
| A9323282071343_1 | Service bulletin | Sep 13, 2023 | This bulletin provides information for when the charging door does not open when the button is pressed - DTCs B1A8FF0, BaA89F0, A1A8AF3, B1A… |
| A5723092063236_4 | Service bulletin | Jun 7, 2023 | This bulletin provides information on the electronic lock (e-lock) and instructions for when the front and/or rear doors cannot be opened, f… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A9323242071328_1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A9323242071328_1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A9323242071328_1 cover?
The manufacturer filed it against 28 model years: 2018 Audi A3, 2017 Audi A3, 2016 Audi A3, 2022 Audi A7, 2021 Audi A7, 2021 Audi A8 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.