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NHTSA campaign 23V001000 · manufacturer recall R10213

2019–2022 Volvo V60CC and 2 other Volvo models: steering recall

A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

critical 74 vehicles affected 96% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing. Risk A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash. Fix Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.

Reported to NHTSA Jan 5, 2023 by Volvo Car USA, LLC, owners notified Jan 31, 2023.

What that means, in plain English

Source: WhichTrim's reading of the filing above — not NHTSA's wording

A screw falling into the gearbox housing can cause the steering wheel to lock up without warning at speed, which constitutes a sudden, complete loss of steering control of the vehicle.

Written for us by a language model from the manufacturer's filed text, which is quoted in full above. Where the two differ, the filing is the record and this is only our summary of it.

The fix, from the dealer bulletin

Source: NHTSA remedy instructions and dealer notice
Stop-sale Not stated in the dealer documents
Remedy Instructions filed: the dealer bulletin exists

Parts named

Part numberDescriptionQty
36010518Steering Gear1
30670580Flange screw3
30640745Flange lock nut2
30640899Flange nut2
30670571Flange screw2
30670589Flange screw4
30622581Sems screw4
30670560Sems screw4
30746663Sems screw4
30670577Sems screw2
30746669Sems screw4
31451102PSCM Reload XC90/XC601
32221367PSCM Reload V60CC1
31483292Total Upgrade XC90/XC601
31493704Total Upgrade V60CC1

Read from NHTSA’s copy of the manufacturer’s dealer documents (manufacturer campaign R10213). The procedure itself is in the bulletin; a franchised dealer has the current copy on the manufacturer’s portal, and that copy governs. Working a lot or a fleet? Recall Watch carries this line on every VIN it checks: remedy status, hours, stop-sale.

Which vehicles are covered

Source: NHTSA campaign 23V001000
Model yearClassSafety SignalRecalls on file
2019 Volvo V60Compact WagonD4
2020 Volvo V60Compact WagonF5
2021 Volvo V60Compact WagonD4
2022 Volvo V60Compact WagonD4
2019 Volvo XC60Compact SUVF8
2020 Volvo XC60Compact SUVF7
2021 Volvo XC60Compact SUVF5
2022 Volvo XC60Compact SUVF7
2019 Volvo XC90Large SUVD6
2020 Volvo XC90Large SUVF9
2021 Volvo XC90Large SUVF7
2022 Volvo XC90Large SUVF5

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 96%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. Type the VIN and the WhichTrim recall report checks this campaign’s build window and engine against it.

Campaign 23V001000 · the manufacturer calls it R10213

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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A recall covers a build range. Only your VIN settles it.

Check it with the WhichTrim recall report now, or have us check it every night and email you when something new is filed.

Photo: Taiga Miyamoto / Unsplash

Common questions

Source: NHTSA, 49 CFR Part 573

Is R10213 the same recall as 23V001000?

Yes. R10213 is the number Volvo Car USA, LLC uses for this campaign in its own paperwork and in the letter it sends owners. 23V001000 is the number NHTSA files it under. One recall, two references — dealers and service departments generally quote the manufacturer's.

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.