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NHTSA campaign 19V654000

2018–2019 Infiniti and Nissan: back over prevention recall

The lack of an image in the back-up camera display increases the risk of a crash.

minor1,228,830 vehicles affectedFMVSS 11180% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
ProblemNissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."RiskThe lack of an image in the back-up camera display increases the risk of a crash.FixNissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Reported to NHTSA Sep 12, 2019 by Nissan North America, Inc, owners notified Nov 11, 2019.

Which vehicles are covered

Source: NHTSA campaign 19V654000

Vehicles built Apr 1, 2018 to May 30, 2019 — a VIN outside that window is not part of this campaign even if the year, make and model match.

Model yearClassSafety SignalRecalls on file
2018 Infiniti Q50Midsize SedanB3
2019 Infiniti Q50Midsize SedanA1
2018 Infiniti Q60CoupeA1
2019 Infiniti Q60CoupeA1
2019 Infiniti Q70Midsize SedanB2
2018 Infiniti QX30Compact HatchbackB3
2019 Infiniti QX30Compact HatchbackA1
2019 Infiniti QX50Compact SUVC3
2019 Infiniti QX60Large SUVB2
2018 Infiniti QX80Large SUVA2
2019 Infiniti QX80Large SUVA2
2018 Nissan AltimaMidsize SedanB2
2019 Nissan AltimaMidsize SedanF7
2018 Nissan ArmadaLarge SUVA1
2019 Nissan ArmadaLarge SUVA1
2018 Nissan FrontierLarge Pickup truckB2
2019 Nissan FrontierLarge Pickup truckA1
2019 Nissan GT-RCoupeA1
2018 Nissan KicksCompact HatchbackA1
2019 Nissan KicksCompact HatchbackA1
2018 Nissan LeafCompact HatchbackC4
2019 Nissan LeafCompact HatchbackF5
2018 Nissan MaximaMidsize SedanB2
2019 Nissan MaximaMidsize SedanA1
2018 Nissan MuranoCompact SUVB2
2019 Nissan MuranoCompact SUVA1
2018 Nissan NVVanA1
2019 Nissan NVVanA1
2019 Nissan NV200VanB2
2018 Nissan PathfinderLarge SUVD3
2019 Nissan PathfinderLarge SUVB2
2018 Nissan RogueCompact SUVC4
2019 Nissan RogueCompact SUVC4
2019 Nissan Rogue SportCompact HatchbackB2
2018 Nissan SentraMidsize SedanB2
2019 Nissan SentraMidsize SedanB2
2018 Nissan TitanLarge Pickup truckC4
2019 Nissan TitanLarge Pickup truckD4
2018 Nissan VersaCompact SedanB3
2019 Nissan VersaCompact SedanA1

Those are the model years inside WhichTrim's range, 2016 onward. The campaign may cover others outside it, and the only thing that settles whether one specific vehicle is included is its VIN.

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired80%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 19V654000

Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. This campaign covers vehicles built Apr 1, 2018 to May 30, 2019. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits NHTSA's Office of Vehicle Safety Compliance. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.