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Owner complaints · Electrical System

2018 Jeep Grand Cherokee electrical problems

341 of the 854 complaints owners filed with NHTSA about the 2018 Jeep Grand Cherokee name the electrical system (NHTSA’s “Electrical System” heading — wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading). Filed under the same heading: 131 manufacturer bulletins, 2 recalls. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

341 complaints 40% of this model year’s 5 reports a crash 6 a fire typically at 29k miles

What owners filed about the electrical system

Source: NHTSA complaint database
341complaints name the electrical system

5 of the 341 reports a crash · 6 a fire · 3 injuries. Self-reported, unverified.

Filed per year: 2017: 1 · 2018: 10 · 2019: 26 · 2020: 15 · 2021: 54 · 2022: 90 · 2023: 81 · 2024: 25 · 2025: 28 · 2026: 11

29kmiles, typically

Half of the 82 owners who gave an odometer reading reported the electrical problem between 7,000 and 55,000 miles. A median of reports, not the life of a part.

40%of this model year’s complaints

854 complaints in all about the 2018 Jeep Grand Cherokee, 11 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Electrical System” means the same area of the vehicle, not one fault.

Across model years: Jeep Grand Cherokee electrical problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the electrical system. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

My 2018 Jeep Grand Cherokee has been submitted to the dealership for a faulty SOS feature. The SOS does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat.
Electrical System at 9,783 miles May 3, 2019 NHTSA owner report
Vehicle exhibited sudden unintended acceleration on two separate occasions, and caused an accident involving property damage. The vehicle, which had been on cruise control, was completely stopped in traffic for 30-45 seconds on I-95 in south carolina.
Electrical System at 3,250 miles Feb 5, 2019 NHTSA owner report
After turning on the ignition and putting car into reverse the reverse light flashes and car will not go into reverse, same for putting into drive. Engine light stays on. This problem only lasts for a few seconds and then the car can go into reverse.
Electrical System at 1,934 miles Jan 26, 2019 NHTSA owner report
Electrical system malfunctioned while driving on a city street, dashboard lit up and the vehicle would not switch gears. Wipers started going and message popped up on the screen to not turn the vehicle off because it may not restart. When the vehicle was turned off it would not restart and it was stuck in the run position.
Electrical System at 2,050 miles Nov 7, 2018 NHTSA owner report
Vehicle is equipped with the 8.4 inch uconnect/nav 4c touch screen. This system/screen controls the radio, climate control, heated/cooled seats, phone, navigation, etc. after driving the vehicle for 20-30 minutes using only the radio, the touch screen becomes hot to the touch.
Electrical System at 680 miles Aug 4, 2018 NHTSA owner report

What is on file about the electrical system

Source: NHTSA recalls, investigations and manufacturer communications

Recalls filed under this heading

131 manufacturer bulletins filed under this heading

The 2 newest are listed; every one is on the model year’s page. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Trouble codes named on this system

P203E P0456 P0513 P057B U11E9 U0100 C1403 P026D

Codes a bulletin or an owner’s complaint about the 2018 Jeep Grand Cherokee names on this model year; a code with a record of its own links it.

Other systems with a record on the 2018 Jeep Grand Cherokee

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are electrical problems common on the 2018 Jeep Grand Cherokee?

They are documented: NHTSA holds 341 owner complaints naming the electrical system on this model year (40% of everything owners filed about it), and 131 manufacturer bulletins, 2 recalls are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the electrical system on the 2018 Jeep Grand Cherokee?

Yes — 2 campaigns are filed under this heading: 18V524000, 18V332000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do electrical problems show up on the 2018 Jeep Grand Cherokee?

Owners who gave an odometer reading reported it at a median of 29,000 miles; half of them between 7,000 and 55,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Electrical System" heading cover?

Wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.