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Owner complaints · Service Brakes

2018 Jeep Grand Cherokee brake problems

63 of the 854 complaints owners filed with NHTSA about the 2018 Jeep Grand Cherokee name the brakes (NHTSA’s “Service Brakes” heading — the hydraulic brakes, ABS and brake assist). Filed under the same heading: 2 recalls. Every figure below is a document in a federal file, linked; none is a failure rate, and none is a verdict on any one car.

63 complaints 7% of this model year’s 11 reports a crash typically at 48k miles

What owners filed about the brakes

Source: NHTSA complaint database
63complaints name the brakes

11 of the 63 reports a crash · 0 a fire · 5 injuries. Self-reported, unverified.

Filed per year: 2018: 6 · 2019: 5 · 2020: 3 · 2021: 1 · 2022: 8 · 2023: 8 · 2024: 4 · 2025: 25 · 2026: 3

48kmiles, typically

Half of the 35 owners who gave an odometer reading reported the brake problem between 16,000 and 78,000 miles. A median of reports, not the life of a part.

7%of this model year’s complaints

854 complaints in all about the 2018 Jeep Grand Cherokee, 3 filed in 2026. The whole picture, every system →

Counts are owner reports to NHTSA, not verified defects, and scale with how many of these were sold; nothing here is a rate. NHTSA groups complaints coarsely, so “Service Brakes” means the same area of the vehicle, not one fault.

Across model years: Jeep Grand Cherokee brake problems, every year on file →

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In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the brakes. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

On january 23, 2018, leased a 2018 Jeep Grand Cherokee vehicle from criswell located at 84 bureau drive, gaithersburg, md 20871. Since that time, I have experienced an extraordinary number of technical and mechanical issues with the vehicle including a major safety concern: 'brakes locking when attempting to start vehicle (I was advised…
Service Brakes at 18,000 miles Aug 7, 2019 NHTSA owner report
Parking my 2018 Jeep Grand Cherokee laredo in a parking lot. My foot was on the break and I was getting ready to shift Jeep into park when the Jeep suddenly accelerated forward hitting a building. Took Jeep to dealership and they have been trying recreate this. I have opened a ticket chrysler/fiat and waiting for them to contact me.
Service Brakes at 15,600 miles Jul 28, 2019 NHTSA owner report
In september of 2018 in an elevated grocery store parking lot, immediately at the moment of a low speed front collision that bent part of the front bumper, the engine RPM spiked extremely high.
Service Brakes at 37,000 miles Jun 6, 2019 NHTSA owner report
As im driving, the car complete dies on me, no power, no brakes, no steering, nothing is working, this is the 3rd time this is happening, im not safe in this car, I drive my kids
Service Brakes at 3,200 miles Apr 4, 2019 NHTSA owner report
The vehicle becomes very unstable (eg, it wobbles ) when I step lightly on the break at speeds of 60 MPH and above. Also, this vehicle has a high risk of rolling over ( I lightly moved the steering wheel to avoid collision with a reckless driver that almost hits my car sideways on the highway, and the car lost control nearly rolling…
Service Brakes at 5,500 miles Jan 23, 2019 NHTSA owner report

What is on file about the brakes

Source: NHTSA recalls, investigations and manufacturer communications

Recalls filed under this heading

Trouble codes named on this system

P20E8 P208B P1524 P1572

Codes a bulletin or an owner’s complaint about the 2018 Jeep Grand Cherokee names on this model year; a code with a record of its own links it.

Other systems with a record on the 2018 Jeep Grand Cherokee

Source: the same files
From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Are brake problems common on the 2018 Jeep Grand Cherokee?

They are documented: NHTSA holds 63 owner complaints naming the brakes on this model year (7% of everything owners filed about it), and 2 recalls are filed under the same heading. Whether it is a problem on one particular car is a diagnosis, not a count, and a count says nothing about how many were sold.

Is there a recall for the brakes on the 2018 Jeep Grand Cherokee?

Yes — 2 campaigns are filed under this heading: 24V838000, 22V426000. A recall is matched by VIN; check yours at nhtsa.gov/recalls.

When do brake problems show up on the 2018 Jeep Grand Cherokee?

Owners who gave an odometer reading reported it at a median of 48,000 miles; half of them between 16,000 and 78,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Service Brakes" heading cover?

The hydraulic brakes, ABS and brake assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.