{"id":"2024_gmc_sierra_2500hd","make":"GMC","make_slug":"gmc","model":"Sierra 2500HD","model_slug":"sierra-2500hd","year":2024,"url":"/gmc/sierra-2500hd/2024/","pts":[],"configs":[],"vclass":"Heavy-duty pickup","segment":"Heavy-duty pickup","epa_certified":false,"recalls":[{"campaign":"26V530000","component":"TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS","mfr":"General Motors, LLC","reported":"2026-08-13","owner_notified":"","units":8,"summary":"General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.","consequence":"Driving with underinflated tires can increase the risk of a crash.","remedy":"Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"N262561970","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"24V894000","component":"LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH","mfr":"General Motors, LLC","reported":"2024-11-26","owner_notified":"2024-12-17","units":131231,"summary":"General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates.  The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.","consequence":"An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.","remedy":"Owners are advised to check that the tailgate is closed and latched before driving.  Dealers will replace the exterior touchpad switch assemblies, free of charge.  Owner notification letters were mailed December 17, 2024.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GM's number for this recall is N242469160.  This recall is an expansion of NHTSA Recall 24V-060.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N242469160","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"24V060000","component":"LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH","mfr":"General Motors, LLC","reported":"2024-02-01","owner_notified":"2024-05-17","units":570434,"summary":"General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates.  The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.","consequence":"An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.","remedy":"Owners are advised to check that the tailgate is closed and latched before driving.  Dealers will replace the exterior touchpad switch assemblies, free of charge.  Owner notification letters were mailed May 17, 2024.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GM's number for this recall is N232426400.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N232426400","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"23V549000","component":"STEERING","mfr":"General Motors, LLC","reported":"2023-08-03","owner_notified":"2023-09-22","units":3893,"summary":"General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles.  The steering gear shaft may fracture and disconnect from the steering arm.","consequence":"A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.","remedy":"Dealers will inspect and replace the steering gear, if necessary, free of charge.  Owner notification letters were mailed September 22, 2023.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GM's number for this recall is N232414720.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N232414720","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":4,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":68,"grade":"D","complaints":{"count":103,"crash":2,"fire":1,"injured":3,"deaths":0,"comps":[["Electrical System",31],["Power Train",27],["Service Brakes",14],["Unspecified",11],["Engine",10],["Structure",6]],"by_year":{"2023":10,"2024":28,"2025":38,"2026":27},"excerpts":[["2024-11-25","Engine","The contact owned a 2024 GMC Sierra 2500 HD. The contact stated that after parking the vehicle at night and plugging in the engine block heater to a standard 110-Volt outlet with an extension cord; 15-minutes later neighbors were screaming to the contact to exit the residence because the vehicle had caught on fire, and\u2026"],["2024-04-12","Service Brakes","The contact owns a 2024 GMC Sierra 2500. The contact stated while driving at an undisclosed speed, the sun struck the solar panel used to charge the battery, and the surge from the battery entered the pigtail going through the truck, and disconnected the brake module, causing it to become disengaged from the vehicle. T\u2026"],["2024-04-10","Electrical System","water intrusion resulted in the tailgate inadvertently unlatching while the vehicle is in park multiple times while being washed. This apparently happened throughout the night, assuming voltage was being used to send open signal, which resulted in drained battery. In my case my vin is not on the recall that is out on G\u2026"]]},"investigations":[],"ncap":[{"desc":"PU/CC 4WD","overall":null,"frontal":5,"side":5,"rollover":null,"rollover_risk":0.0,"seats":6,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null},{"desc":"PU/CC RWD","overall":null,"frontal":5,"side":5,"rollover":null,"rollover_risk":0.0,"seats":6,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null}],"popularity":12,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":103},"presskit_trims":[],"generated_at":"2026-09-11 09:01 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}