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Owner complaints · Service Brakes · every model year

Ford Fusion brake problems, 2016–2020

272 of the 4,117 complaints owners filed with NHTSA about the Ford Fusion 2016–2020 name the brakes (NHTSA’s “Service Brakes” heading — the hydraulic brakes, ABS and brake assist). The loudest years: 2016 (140), 2017 (112), 2020 (11). Filed under the same heading across these years: 1 recall campaign, 1 NHTSA investigation. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

272 complaints, 5 model years 7% of everything filed about the Fusion typically at 79k miles

Ford Fusion brake problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the brakesShare of the year’sTypically atOn file under the heading
2020115%——the year →
20190———the year →
201892%—1 recall · 1 investigationthe year →
2017 in depth1129%80k11 TSBs · 1 recall · 1 investigationthe record →
2016 in depth1408%79k17 TSBs · 1 recall · 1 investigationthe record →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the brakes. Nothing here is a rate.

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When the brake complaints were filed, and at what mileage

Source: NHTSA complaint database
272complaints name the brakes, all years

Filed per calendar year, every model year together: 2016: 4 · 2017: 7 · 2018: 15 · 2019: 9 · 2020: 10 · 2021: 6 · 2022: 28 · 2023: 134 · 2024: 23 · 2025: 24 · 2026: 12

79kmiles, typically

Across the model years, half of the 125 owners who gave an odometer reading reported the brake problem between 50,000 and 108,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the brakes, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

As I was driving my car locked up and I had to hard break. I took it into the shop and they said it was a wiring issue and not covered under warranty. They couldn't explain why it would happen and suggested I placed something heavy on my passenger dash. It sounds similar to another recall I saw but my car is not listed as needing that
Service Brakes Jun 27, 2020 NHTSA owner report
Our brake light came on spontaneously for several seconds while car sat idle with parking brake off (my spouse was in the car and saw this happen). We turned the parking brake on and off, but the light remained on. It went off after about minute by itself.
Service Brakes at 29,600 miles Dec 28, 2018 NHTSA owner report
The contact owns a 2017 Ford Fusion Energi. The contact stated while depressing the brake pedal, the brake pedal failed to return to the original position; or would not respond immediately and effectively to stop the vehicle. The brake warning light was illuminated.
Service Brakes at 100,000 miles Jun 10, 2024 NHTSA owner report
Brake service lights comes on. Noticed softer feel when pressing on brakes and longer distance needed to come to complete stop. There were no noticeable changes in driving habits before the maintenance light came on. Diagnostics were done 02/2023 at Sacramento Downtown Ford and was told to replace a brake hose
Service Brakes Dec 24, 2023 NHTSA owner report
Speed sensor radar on right front tire sending alerts to car all at once — Antilock Brake Fault, Pre Collision Assist not available, Hill start assist. Steering wheel gets heavy randomly. And brakes start slipping. This is a safety hazard I have a baby. My car is only 5 years old problems like this shouldn’t be happening.
Service Brakes Sep 17, 2025 NHTSA owner report

What is on file about the brakes, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaign filed under this heading, any model year

NHTSA investigation

Other systems with a record on the Ford Fusion

Source: the same files

Every system, every model year: Ford Fusion problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Ford Fusion years have the most brake complaints?

2016, 140; 2017, 112; 2020, 11. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2017 (9%).

Is there a recall for the brakes on the Ford Fusion?

Yes — one campaign is filed under this heading across these model years: 23V162000 (2018). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do brake problems show up on the Ford Fusion?

Owners who gave an odometer reading reported it at a median of 79,418 miles across the model years; half of them between 50,000 and 108,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Service Brakes" heading cover?

The hydraulic brakes, ABS and brake assist. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.