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Owner complaints · Power Train · every model year

Ford Fusion transmission and drivetrain problems, 2016–2020

920 of the 4,117 complaints owners filed with NHTSA about the Ford Fusion 2016–2020 name the transmission and drivetrain (NHTSA’s “Power Train” heading — the transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading). The loudest years: 2017 (336), 2016 (315), 2018 (122). Filed under the same heading across these years: 3 manufacturer bulletins, 5 recall campaigns. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

920 complaints, 5 model years 22% of everything filed about the Fusion typically at 80k miles

Ford Fusion transmission and drivetrain problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the transmission and drivetrainShare of the year’sTypically atOn file under the heading
2020 in depth6729%79k26 TSBsthe record →
2019 in depth8017%80k39 TSBsthe record →
2018 in depth12224%81k42 TSBsthe record →
2017 in depth33628%80k52 TSBs · 1 recallthe record →
2016 in depth31518%83k64 TSBs · 4 recallsthe record →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the transmission and drivetrain. Nothing here is a rate.

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When the transmission and drivetrain complaints were filed, and at what mileage

Source: NHTSA complaint database
920complaints name the transmission and drivetrain, all years

Filed per calendar year, every model year together: 2015: 1 · 2016: 15 · 2017: 13 · 2018: 65 · 2019: 82 · 2020: 81 · 2021: 68 · 2022: 128 · 2023: 141 · 2024: 158 · 2025: 115 · 2026: 53

80kmiles, typically

Across the model years, half of the 521 owners who gave an odometer reading reported the transmission and drivetrain problem between 60,000 and 105,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the transmission and drivetrain, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

The contact owns a 2017 Ford Fusion Energi. The contact stated while attempting to drive out of the drive-thru, the gear shifter was stuck in park(P). The contact had experienced several failures. The contact stated that the transmission failed to shift into drive.
Power Train at 50,000 miles Feb 18, 2025 NHTSA owner report
Torque convertor weld studs fail the torque convertor will not be connected to the engine flexplate and the vechile will lose the ability to move, increasing the risk for a crash
Power Train Oct 4, 2023 NHTSA owner report
I drive a 2016 Ford Fusion Hybrid with approximately 105,000 miles. The transmission (HF35 hybrid) recently started making a whining noise. The vehicle was diagnosed at a Ford service center as needing a transmission replacement due to failure of the transfer shaft gear assembly bearings.
Power Train Mar 10, 2023 NHTSA owner report
i spoke to the Ford dealership service department tech about the recall (22S43/22V413) & was told that Ford stopped making repairs as of the end of July for the problem until the customer has an actual problem and has to have the car towed in - then & only then will parts be sent to the dealership for the repair - Ford repaired some cars…
Power Train Aug 5, 2022 NHTSA owner report
Ford Fusion energi battery failure. Dealership wouldn't inspect the battery and kept replacing the battery control module. The replacement part kept failing under warranty and then the dealership quoted me $20,000 for the hybrid battery. They have replaced the BCM twice and error code P0dc9 keeps appearing.
Power Train Jun 7, 2026 NHTSA owner report

What is on file about the transmission and drivetrain, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaigns filed under this heading, any model year

3 manufacturer bulletins filed under this heading, any model year

Every one filed under the heading is listed. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Other systems with a record on the Ford Fusion

Source: the same files

Every system, every model year: Ford Fusion problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Ford Fusion years have the most transmission and drivetrain complaints?

2017, 336; 2016, 315; 2018, 122. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2020 (29%).

Is there a recall for the transmission and drivetrain on the Ford Fusion?

Yes — 5 campaigns are filed under this heading across these model years: 26V376000 (2016), 22V413000 (2016), 19V362000 (2016), 18V471000 (2016). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do transmission and drivetrain problems show up on the Ford Fusion?

Owners who gave an odometer reading reported it at a median of 80,000 miles across the model years; half of them between 60,000 and 105,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Power Train" heading cover?

The transmission, transfer case, driveshafts, axles and differentials — NHTSA files them under one heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.