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Owner complaints · Electrical System · every model year

Dodge Durango electrical problems, 2016–2027

308 of the 1,136 complaints owners filed with NHTSA about the Dodge Durango 2016–2027 name the electrical system (NHTSA’s “Electrical System” heading — wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading). The loudest years: 2018 (87), 2017 (62), 2021 (40). Filed under the same heading across these years: 8 manufacturer bulletins, 2 recall campaigns. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

308 complaints, 12 model years 27% of everything filed about the Durango typically at 35k miles

Dodge Durango electrical problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the electrical systemShare of the year’sTypically atOn file under the heading
20270——1 TSBthe year →
2026215%—49 TSBsthe year →
2025562%—77 TSBsthe year →
2024536%—94 TSBsthe year →
2023924%—112 TSBsthe year →
20221119%—134 TSBsthe year →
20214020%—189 TSBsthe year →
2020916%—154 TSBsthe year →
20193827%—129 TSBsthe year →
2018 in depth8738%29k112 TSBs · 2 recallsthe record →
2017 in depth6229%37k75 TSBs · 1 recallthe record →
20164025%52k78 TSBs · 1 recallthe year →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the electrical system. Nothing here is a rate.

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When the electrical complaints were filed, and at what mileage

Source: NHTSA complaint database
308complaints name the electrical system, all years

Filed per calendar year, every model year together: 2016: 3 · 2017: 6 · 2018: 13 · 2019: 36 · 2020: 21 · 2021: 34 · 2022: 35 · 2023: 32 · 2024: 39 · 2025: 48 · 2026: 41

35kmiles, typically

Across the model years, half of the 98 owners who gave an odometer reading reported the electrical problem between 10,000 and 58,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the electrical system, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

The contact owns a 2018 Dodge Durango. While operating the vehicle and making a right turn, the vehicle would not immediately turn and would continue to drive straight. The vehicle was taken to hendrick Dodge (81 mackenan dr, cary, nc) where the steering was recalibrated, but the failure continued intermittently.
Electrical System at 10,000 miles Oct 4, 2019 NHTSA owner report
The contact owns a 2018 Dodge Durango. When the contact started the vehicle, opened the door, or drove in reverse, the parking and driving assistance indicators illuminated. The vehicle was repaired; however, the failure recurred. The vehicle was not taken back to the dealer and was not repaired.
Electrical System at 24,667 miles Sep 23, 2019 NHTSA owner report
For the past 2 weeks the lift gate will open on it's on unless doors are locked. Lately the doors will unlock own their own and the lift gate will open immediately. Today the hood ajar alert is on my dash which is a security guard for the remote start
Electrical System at 57,500 miles Sep 29, 2019 NHTSA owner report
The turn signal stopped working for a few days; then it started back working for about a week. The first time it happened I was stationary at a light waiting to turn. Then it stopped working again, so I took my vehicle in to get it fixed. The front part of my air conditioning stopped working on numerous occasions.
Electrical System at 50,000 miles Jul 4, 2019 NHTSA owner report
The contact owns a 2021 Dodge Durango. The contact stated while driving approximately 40 MPH, the infotainment system was independently switching devices on and off. The contact stated that he had observed that the message "Box Error Disconnecting - Take Vehicle to an Authorized Dealer" was displayed intermittently.
Electrical System at 67,000 miles Jan 6, 2025 NHTSA owner report

What is on file about the electrical system, across the years

Source: NHTSA recalls, investigations and manufacturer communications

Recall campaigns filed under this heading, any model year

8 manufacturer bulletins filed under this heading, any model year

Every one filed under the heading is listed. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Dodge Durango years have the most electrical complaints?

2018, 87; 2017, 62; 2021, 40. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2025 (62%).

Is there a recall for the electrical system on the Dodge Durango?

Yes — 2 campaigns are filed under this heading across these model years: 18V524000 (2018), 18V332000 (2018). A recall is matched by VIN, and applies to specific years; check yours at nhtsa.gov/recalls.

When do electrical problems show up on the Dodge Durango?

Owners who gave an odometer reading reported it at a median of 34,991 miles across the model years; half of them between 10,000 and 58,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Electrical System" heading cover?

Wiring, modules, batteries, charging, infotainment and driver displays — NHTSA's broadest heading. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.