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Federal filingsHome›Bulletins›Dodge› 08-381-26
Manufacturer communication · Service bulletin

Dodge bulletin 08-381-26

What it saysGlobal Telematics Box (TBM) Update To SW 4.39 - Dealer Option Customers may experience a Malfunction Indicator Lamp (MIL) illumination and one or more of the SYMPTOM: following Diagnostic Trouble Codes (DTCs): B22A9-96… NHTSA’s full summary ↓

Dodge filed this with NHTSA as a service bulletin dated Oct 17, 2026, received Oct 22, 2026, about the electrical system. It names 1 model year (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built on or before 30 Jun 2026 “Built on or before June 30, 2026”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Global Telematics Box (TBM) Update To SW 4.39 - Dealer Option Customers may experience a Malfunction Indicator Lamp (MIL) illumination and one or more of the SYMPTOM: following Diagnostic Trouble Codes (DTCs): ● B22A9-96 - ECU Internal Performance-Component Internal Failure. ● B1560-11 - Cellular Antenna 1-Circuit Short To Ground. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-11 - Cellular Antenna 2-Circuit Short To Ground. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-14 - GPS Antenna-Circuit Short To Ground Or Open. Customers may also experience the following: ● "Uconnect Box Requires Service" Message in Radio Display Fig. 1. This bulletin involves reprogramming the TBM with the latest available software.

Kind Service bulletin Manufacturer date Oct 17, 2026 Received by NHTSA Oct 22, 2026 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
08-381-26Service bulletinOct 17, 202611038637PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Dodge files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 14 complaints with NHTSA since 2015. 2 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

"Service Shifter" alert came on at about 2250 miles and engine light came on about 100 miles later . Dodge service at dealership looked at and could not determine issues, lights did not illuminate in their care. Picked up my car after service and both service shifter and engine lights came back on

2026 Dodge Durango · Electrical System · filed with NHTSA Jun 10, 2026 · ODI 11743362

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

86 other manufacturer communications filed against the Dodge Durango under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Dodge list.

NumberKindDatedNHTSA’s summary
08-380-26Service bulletinOct 17, 2026Global Telematics Box (TBM) Update To SW 4.39 - Dealer Option Customers may experience a Malfunction Indicator Lamp (MIL) illumination and o…
08-379-26Service bulletinOct 17, 2026Global Telematics Box (TBM) Update To SW 4.39 - Dealer Option Customers may experience a Malfunction Indicator Lamp (MIL) illumination and o…
9100942Service bulletinOct 15, 2026FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Ba…
9100941Service bulletinOct 15, 2026FUSE BLOCK - PWR DISTRIBUTION A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. Ba…
9100940Service bulletinOct 15, 2026FUSE BLOCK - PWR DISTRIBUTION
08-373-26Service bulletinOct 9, 2026R1H U43.17 Software Update - FOTA Customers may experience the following: SYMPTOM: ● CarPlay® application crash. ● Intermittent CarPlay® con…
OTHERDOC_182OtherSep 8, 2026Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stabilit…
08-296-26Service bulletinJul 28, 2026Global Telematics Box (TBM) Firmware Over Customers must experience a Malfunction Indicator Lamp (MIL) illumination and one or more of the S…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Dodge, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Dodge 08-381-26 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 08-381-26 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 08-381-26 cover?

The manufacturer filed it against 1 model year: 2026 Dodge Durango. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 30 Jun 2026 — the build date is on the certification label in the driver’s door jamb.