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Owner complaints · Structure · every model year

Chrysler Town and Country body and structure problems, 2016

76 of the 526 complaints owners filed with NHTSA about the Chrysler Town and Country 2016 name the body and structure (NHTSA’s “Structure” heading — body panels, frame, roof rails, trim and glass as fitted). The loudest year: 2016 (76). Filed under the same heading across these years: 1 manufacturer bulletin. Every figure is a linked federal record; none is a failure rate, none a repair cost, and none a verdict on one car.

76 complaints, 1 model years 14% of everything filed about the Town and Country typically at 60k miles

Chrysler Town and Country body and structure problems by model year

Source: NHTSA complaints, recalls, investigations and manufacturer communications

One row per model year on file, newest first. A year marked in depth has its own page: the complaints, the owners’ words and every document under this heading for that year.

Model yearComplaints naming the body and structureShare of the year’sTypically atOn file under the heading
2016 in depth7614%60k36 TSBsthe record →

Two things the counts carry that are not the car: how many of each year were sold, and how long each has been on the road — an older year out-counts a newer one before anything is wrong with it. The share column is the honest comparison across years: what part of that year’s complaints named the body and structure. Nothing here is a rate.

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When the body and structure complaints were filed, and at what mileage

Source: NHTSA complaint database
76complaints name the body and structure, all years

Filed per calendar year, every model year together: 2017: 1 · 2018: 1 · 2019: 23 · 2020: 24 · 2021: 13 · 2022: 6 · 2023: 4 · 2024: 1 · 2025: 3

60kmiles, typically

Across the model years, half of the 47 owners who gave an odometer reading reported the body and structure problem between 50,000 and 74,000 miles. A median of reports, not the life of a part.

In owners’ own words

Source: NHTSA complaint database

Filed with NHTSA by the people who own these cars, about the body and structure, from the model years with the most to say. Quoted as written, with anything identifying removed; unverified reports — what was said, not a finding that it was true.

The contact owns a 2016 Chrysler Town and Country. The contact stated that the rear driver's side sliding door was completely defective. There were no warning indicators illuminated. The vehicle was not diagnosed and the dealer stated that there were no recalls on the vehicle.
Structure at 77,000 miles Jun 25, 2019 NHTSA owner report
This vehicle will not allow for the rear doors to open manually when the electronic system fails. This poses a significant safety risk for entry and exit of the vehicle when the "actuator/motor, electric door lock" fails on the sliding doors. On 6/15/2019 the second incident occurred with the vehicle
Structure at 41,700 miles Jun 17, 2019 NHTSA owner report

What is on file about the body and structure, across the years

Source: NHTSA recalls, investigations and manufacturer communications

1 manufacturer bulletin filed under this heading, any model year

Every one filed under the heading is listed. Quote the document number at a service desk — it is a diagnosis the maker has already written down.

Other systems with a record on the Chrysler Town and Country

Source: the same files

Every system, every model year: Chrysler Town and Country problems by year →

From here

Common questions

Source: NHTSA complaint database, recalls and manufacturer communications

Which Chrysler Town and Country years have the most body and structure complaints?

2016, 76. Raw counts, and an older year has had longer to collect them; by share of each year's own complaints the loudest is the 2016 (14%).

Is there a recall for the body and structure on the Chrysler Town and Country?

No recall campaign is filed under this heading on any of these model years. A bulletin is not a recall: it carries no federal duty to repair for free.

When do body and structure problems show up on the Chrysler Town and Country?

Owners who gave an odometer reading reported it at a median of 60,000 miles across the model years; half of them between 50,000 and 74,000. That is when reports cluster, not the life of a part.

What does NHTSA's "Structure" heading cover?

Body panels, frame, roof rails, trim and glass as fitted. Owners choose the heading when they file, so it says which area of the vehicle the complaint is about, not which part failed.