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Manufacturer communication · Service bulletin

Volvo bulletin TJ37003.1.1-2024-06-26

What it saysThis is a Technical Journal: Google Assistant - Troubleshooting Guide. please ensure the vehicle has the most up-to-date Google Assistant application version. NHTSA’s full summary ↓

Volvo filed this with NHTSA as a service bulletin dated Jun 27, 2024, received Aug 21, 2024. It names 24 model years (2021–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This is a Technical Journal: Google Assistant - Troubleshooting Guide. please ensure the vehicle has the most up-to-date Google Assistant application version.

Kind Service bulletin Manufacturer date Jun 27, 2024 Received by NHTSA Aug 21, 2024 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TJ37003.1.1-2024-06-26Service bulletinJun 27, 202411006568PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Volvo files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 24 model years this bulletin names have filed 507 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volvo, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volvo TJ37003.1.1-2024-06-26 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TJ37003.1.1-2024-06-26 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TJ37003.1.1-2024-06-26 cover?

The manufacturer filed it against 24 model years: 2025 Volvo EX40, 2025 Volvo S90, 2024 Volvo S90, 2023 Volvo S90, 2022 Volvo S90, 2025 Volvo V60 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.