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Manufacturer communication · Service bulletin

Volkswagen bulletin V9124032072988_2

What it saysBy confirming message several user setting are reset. NHTSA’s full summary ↓

Volkswagen filed this with NHTSA as a service bulletin dated Mar 11, 2024, received Apr 4, 2024, about the equipment. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Infotainment message repeatedly appears. By confirming message several user setting are reset. Message something reoccurs.

Kind Service bulletin Manufacturer date Mar 11, 2024 Received by NHTSA Apr 4, 2024 Components Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
V9124032072988_2Service bulletinMar 11, 202410251671PDF, 113 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Volkswagen files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 930 complaints with NHTSA since 2015.

On the 2023 Volkswagen ID.4, the 12 owners who gave an odometer reading for Equipment reported it at a median of 13,477 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the equipment

Source: same model, same component group

25 other manufacturer communications filed against the Volkswagen ID.4 under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Volkswagen list.

NumberKindDatedNHTSA’s summary
VIN4APIN20240408Service bulletinApr 8, 2024Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P04…
Circular 06H6Service bulletinMar 22, 2024Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct lo…
Dealer 06H6Service bulletinMar 21, 2024Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct lo…
SM 15-2024Service bulletinMar 5, 2024This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V9124032072988_1Service bulletinFeb 21, 2024Erroneous Infotainment message repeating. Update Infotainment programming.
VIN4APIN20240131Service bulletinJan 31, 2024Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P04…
V4521012062957-4Service bulletinDec 18, 2023To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos a…
Dealer 97HB_REV1Service bulletinOct 12, 2023Volkswagen is providing software improvements for certain 2022 model year Volkswagen ID.4 vehicles, free of charge. An owner's manual supple…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Volkswagen V9124032072988_2 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the V9124032072988_2 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does V9124032072988_2 cover?

The manufacturer filed it against 3 model years: 2023 Volkswagen ID.4, 2022 Volkswagen ID.4, 2021 Volkswagen ID.4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.