Volkswagen bulletin Dealer 97HB_REV1
What it saysVolkswagen is providing software improvements for certain 2022 model year Volkswagen ID.4 vehicles, free of charge. NHTSA’s full summary ↓
Volkswagen filed this with NHTSA as a service bulletin dated Oct 12, 2023, received Nov 6, 2023, about the equipment. It names 1 model year (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Volkswagen is providing software improvements for certain 2022 model year Volkswagen ID.4 vehicles, free of charge. An owner's manual supplement will also be provided once the updated software is installed. REVISION Updated owner's manual instructions in Step 9
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| Dealer 97HB_REV1 | Service bulletin | Oct 12, 2023 | 10244308 | PDF, 104 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 136 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group24 other manufacturer communications filed against the Volkswagen ID.4 under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Volkswagen list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| VIN4APIN20240408 | Service bulletin | Apr 8, 2024 | Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P04… |
| Circular 06H6 | Service bulletin | Mar 22, 2024 | Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct lo… |
| Dealer 06H6 | Service bulletin | Mar 21, 2024 | Volkswagen is providing an owner's manual supplement that describes a revision in the Tire load and vehicle load, determining the correct lo… |
| V9124032072988_2 | Service bulletin | Mar 11, 2024 | Infotainment message repeatedly appears. By confirming message several user setting are reset. Message something reoccurs. |
| SM 15-2024 | Service bulletin | Mar 5, 2024 | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| V9124032072988_1 | Service bulletin | Feb 21, 2024 | Erroneous Infotainment message repeating. Update Infotainment programming. |
| VIN4APIN20240131 | Service bulletin | Jan 31, 2024 | Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P04… |
| V4521012062957-4 | Service bulletin | Dec 18, 2023 | To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos a… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Volkswagen, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Volkswagen Dealer 97HB_REV1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the Dealer 97HB_REV1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does Dealer 97HB_REV1 cover?
The manufacturer filed it against 1 model year: 2022 Volkswagen ID.4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.