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Manufacturer communication · Service bulletin

Ram bulletin 14-013-25

What it says"Hard To Fill With Fuel Customers may experience one or more of the following: Hard, difficult, or unable to fill the fuel tank. NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated Jul 11, 2025, received Jun 10, 2025, about the fuel/propulsion system — 2 documents under this number: 14-013-25 REV. A and 1 more. It names 2 model years (2019–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built on or after 1 Aug 2019 “Built on or after August 01, 2019”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

"Hard To Fill With Fuel Customers may experience one or more of the following: ● Hard, difficult, or unable to fill the fuel tank. ● Fuel nozzle shuts off prematurely before the fuel tank is full. This bulletin involves replacing the fuel tank."

Kind Service bulletin Manufacturer date Jul 11, 2025 Received by NHTSA Jun 10, 2025 Components Fuel/Propulsion System First dated Jun 4, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
14-013-25 REV. AService bulletinJul 11, 202511020754PDF
14-013-25Service bulletinJun 4, 202511019434PDF, 137 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
68161406AFTank, Fuel DS Models—eBay Motors →
68518028ABTank, Fuel DS Models—eBay Motors →
68408875AFTank, Fuel DT Models—eBay Motors →
68584761AATank, Fuel DT Models—eBay Motors →
68584756AATank, Fuel DT Models—eBay Motors →
68304753AAO Ring, Fuel Pump and—eBay Motors →
04721916AARing, Lock, Fuel Module—eBay Motors →

Labour operations and the time the manufacturer allows

OperationDescriptionTime
14-60-01-9PFuel Tank - Replace DT Models (1 - Semi-Skilled) 1 - Engine Repair and Performance1.3 hrs
14-60-01-9QFuel Tank - Replace DS Models (1 - Semi-Skilled) 1 - Engine Repair and Performance1.4 hrs
14-60-01-66Drain Fuel w/ 23 or 26 Gallon Tank (0 - Introduction) 14 - Fuel System0.3 hrs
14-60-01-67Drain Fuel w/ 32 or 33 Gallon Tank (0 - Introduction) 14 - Fuel System0.4 hrs
14-60-01-61Skid plate equipped, 33 Gallon Tank (0 - Introduction) 14 - Fuel System0.3 hrs
14-60-01-64Skid plate equipped (0 - Introduction) 14 - Fuel System0.2 hrs

Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Ram’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 2,112 complaints with NHTSA since 2015. 76 of them name Fuel/Propulsion System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2020 Ram 1500, the 19 owners who gave an odometer reading for Fuel/Propulsion System reported it at a median of 35,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the fuel/propulsion system

Source: same model, same component group

11 other manufacturer communications filed against the Ram 1500 under the same component group (fuel/propulsion system), newest first. The eight newest are listed; the rest are on the Ram list.

NumberKindDatedNHTSA’s summary
9100833 REV1Service bulletinJul 6, 2026Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and driv…
113157Service campaignJun 27, 2026CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Purge Valve Hose SYMPTOM DESCRIPTION The purge valve hose on about 15,000 of the above vehi…
9100833Service bulletinJun 17, 2026Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and driv…
9100838Service bulletinJun 9, 2026Before replacing any parts check for applicable TSBs/RSUs. If no applicable TSBs/RSUs, or they have already been applied, please refer to th…
9100744Service bulletinDec 10, 2025If Safety Recall Z46 has been completed, order 68632011AA.
9100743Service bulletinDec 10, 2025If Safety Recall Z46 has not been completed, order 68235275AB.
14-010-25 REV. AService bulletinJun 24, 2025Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as di…
105038Service bulletinMay 15, 2025TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 14-013-25 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 14-013-25 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 14-013-25 cover?

The manufacturer filed it against 2 model years: 2020 Ram 1500, 2019 Ram 1500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or after 1 Aug 2019 — the build date is on the certification label in the driver’s door jamb.