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Manufacturer communication · Service bulletin

Nissan bulletin REV1 P3A28_PD108

What it saysUnderhood Switching Module (USM) Configuration Voluntary Service Campaign REVISION 1 Please discard earlier versions of this bulletin. NHTSA’s full summary ↓

Nissan filed this with NHTSA as a service bulletin dated Mar 12, 2024, received Apr 6, 2024, about the electrical system. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2021-2023 Nissan Rogue 15 Jun 2020 – 17 Mar 2023 “Manufactured in the Kyushu plant from June 15, 2020 to March 17, 2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Underhood Switching Module (USM) Configuration Voluntary Service Campaign REVISION 1 Please discard earlier versions of this bulletin. The announcement from January 18, 2024 has been revised to include the following update: • This Voluntary Service Campaign has been revised to include Campaign I.D. PD108 and NTB24-003 has been revised with updated claim information. The repair remedy has not changed:  Some vehicles previously identified under P3A28 are now identified in Service Comm as PD108  Use Campaign I.D. P3A28 to claim repair if the 11th character of the VIN is a “W”  Use Campaign I.D. PD108 to claim repair if the 11th character of the VIN is a “C” • Important: For previously completed repairs under P3A28 submit claims by March 24, 2024 to avoid claim suspension • The customer notification letters that were sent are identified with Campaign I.D P3A28, and re-notifications will NOT be sent

Kind Service bulletin Manufacturer date Mar 12, 2024 Received by NHTSA Apr 6, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
REV1 P3A28_PD108Service bulletinMar 12, 202410252815PDF, 147 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Nissan files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 1,306 complaints with NHTSA since 2015. 84 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2021 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the instrument panel and radio went black. The driver’s and passenger’s side front doors and tailgate door failed to open intermittently. Additionally, the front and rearview camera failed to display intermittently.

2021 Nissan Rogue · Electrical System · filed with NHTSA Oct 13, 2021 · ODI 11436611

radio control system which includes backup camera, stopped working. Manufacturer isn't providing replacement though they admit the part needs to be replaced

2022 Nissan Rogue · Electrical System · filed with NHTSA Feb 7, 2023 · ODI 11506081

In depth: 2023 Nissan Rogue electrical problems → · 2021 Nissan Rogue electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

33 other manufacturer communications filed against the Nissan Rogue under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.

NumberKindDatedNHTSA’s summary
NTB15-049CCService bulletinMar 30, 2026TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G ne…
PD175Service campaignOct 15, 2025*****Dealer Announcement***** Nissan is conducting a service campaign on certain model year 2025 Nissan Rogue vehicles identified in Service…
EL25-001AService bulletinOct 1, 2025STEERING WHEEL SWITCH BUTTONS INOPERATIVE, STICKING, OR NOT CLICKING WHEN PRESSED IF YOU CONFIRM The customer states that any of the steerin…
NTB25-014Service bulletinFeb 28, 2025REAR VIEW CAMERA IS INOPERATIVE OR "X" IS DISPLAYED WHEN SHIFTING INTO REVERSE IF YOU CONFIRM The Rear View Camera is inoperative or an "X"…
NTB19-042FService bulletinFeb 20, 2025AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION…
NTB25-007Service bulletinJan 29, 2025MIL ON WITH DTC P0196 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0196 for “EOT SENSOR” stored in the ECM. HINT: DTC P0012 for…
NTB21-040BService bulletinJan 21, 2025DTCS B2740-87, B2744-87, AND/OR B274D-87 STORED IF YOU CONFIRM Any of the following DTCs are stored:  B2740-87 (TCU)  B2744-87 (BCM)  B27…
NTB25-002Service bulletinJan 10, 2025INTELLIGENT AROUND VIEW MONITOR CAMERA CALIBRATION SERVICE INFORMATION If any Around View Monitor (AVM) camera (front, sides, or rear) and/o…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Nissan REV1 P3A28_PD108 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the REV1 P3A28_PD108 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does REV1 P3A28_PD108 cover?

The manufacturer filed it against 3 model years: 2023 Nissan Rogue, 2022 Nissan Rogue, 2021 Nissan Rogue. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2021-2023 Nissan Rogue: built 15 Jun 2020 – 17 Mar 2023 — the build date is on the certification label in the driver’s door jamb.