Nissan bulletin P3A28 2021-23 Ro
What it saysUnderhood Switching Module (USM) Configuration Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign on certain specific MY2021-2023 Nissan Rogue vehicles identified in Service… NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated Jan 18, 2024, received Feb 8, 2024, about the electrical system. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Underhood Switching Module (USM) Configuration Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign on certain specific MY2021-2023 Nissan Rogue vehicles identified in Service Comm and National Service History â Open Campaigns. On affected vehicles, the Underhood Switching Module (USM, also known as IPDM) configuration for the Electrical Energy Management (EEM) may lead to a vehicle no-start condition. Dealers will update the configuration of the USM. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History â Open Campaigns I.D. P3A28 ⢠New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to NPSB 15-460 for additional information ⢠Please continue to check newly arriving inventory for campaign applicability. 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and communicate that the updated configuration is available. 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| P3A28 2021-23 Ro | Service bulletin | Jan 18, 2024 | 10249935 | PDF, 148 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body control module/bcm for the 2023 Rogue →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 1,306 complaints with NHTSA since 2015. 84 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2021 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the instrument panel and radio went black. The driver’s and passenger’s side front doors and tailgate door failed to open intermittently. Additionally, the front and rearview camera failed to display intermittently.
2021 Nissan Rogue · Electrical System · filed with NHTSA Oct 13, 2021 · ODI 11436611
radio control system which includes backup camera, stopped working. Manufacturer isn't providing replacement though they admit the part needs to be replaced
2022 Nissan Rogue · Electrical System · filed with NHTSA Feb 7, 2023 · ODI 11506081
In depth: 2023 Nissan Rogue electrical problems → · 2021 Nissan Rogue electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group33 other manufacturer communications filed against the Nissan Rogue under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Nissan list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB15-049CC | Service bulletin | Mar 30, 2026 | TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G ne… |
| PD175 | Service campaign | Oct 15, 2025 | *****Dealer Announcement***** Nissan is conducting a service campaign on certain model year 2025 Nissan Rogue vehicles identified in Service… |
| EL25-001A | Service bulletin | Oct 1, 2025 | STEERING WHEEL SWITCH BUTTONS INOPERATIVE, STICKING, OR NOT CLICKING WHEN PRESSED IF YOU CONFIRM The customer states that any of the steerin… |
| NTB25-014 | Service bulletin | Feb 28, 2025 | REAR VIEW CAMERA IS INOPERATIVE OR "X" IS DISPLAYED WHEN SHIFTING INTO REVERSE IF YOU CONFIRM The Rear View Camera is inoperative or an "X"… |
| NTB19-042F | Service bulletin | Feb 20, 2025 | AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION… |
| NTB25-007 | Service bulletin | Jan 29, 2025 | MIL ON WITH DTC P0196 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0196 for “EOT SENSOR” stored in the ECM. HINT: DTC P0012 for… |
| NTB21-040B | Service bulletin | Jan 21, 2025 | DTCS B2740-87, B2744-87, AND/OR B274D-87 STORED IF YOU CONFIRM Any of the following DTCs are stored: B2740-87 (TCU) B2744-87 (BCM) B27… |
| NTB25-002 | Service bulletin | Jan 10, 2025 | INTELLIGENT AROUND VIEW MONITOR CAMERA CALIBRATION SERVICE INFORMATION If any Around View Monitor (AVM) camera (front, sides, or rear) and/o… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan P3A28 2021-23 Ro a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the P3A28 2021-23 Ro repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does P3A28 2021-23 Ro cover?
The manufacturer filed it against 3 model years: 2023 Nissan Rogue, 2022 Nissan Rogue, 2021 Nissan Rogue. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2021-2023 Nissan Rogue: built 15 Jun 2020 – 17 Mar 2023 — the build date is on the certification label in the driver’s door jamb.