Nissan bulletin NTB22-103A
What it saysInfotainment control unit replacement service information this bulletin has been amended. NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated May 26, 2023, received Jun 7, 2023, about the equipment. It names 15 model years (2020–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationINFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| NTB22-103A | Service bulletin | May 26, 2023 | 10237571 | PDF, 846 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 15 model years this bulletin names have filed 1,869 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group6 other manufacturer communications filed against these Nissan models under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB23-018G | Service bulletin | Feb 22, 2024 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment… |
| NTB23-004A | Service bulletin | Feb 6, 2024 | MISSING OR CORRUPTED MAP DATA This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions o… |
| NTB23-018E | Service bulletin | Aug 16, 2023 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous… |
| NTB23-012A | Service bulletin | Jul 5, 2023 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been superseded by: NTB23-018 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please… |
| PC982 2022-2023 | Service bulletin | Jun 22, 2023 | Automatic Park Function Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign on certain spe… |
| PC928_PC975 2022 | Service bulletin | May 24, 2023 | Trailer Hitch Owner’s Manual Supplement & Label Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan NTB22-103A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the NTB22-103A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does NTB22-103A cover?
The manufacturer filed it against 15 model years: 2023 Nissan Armada, 2022 Nissan Armada, 2021 Nissan Armada, 2023 Nissan Frontier, 2022 Nissan Frontier, 2023 Nissan Pathfinder and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.