Nissan bulletin PC928_PC975 2022
What it saysTrailer Hitch Owner’s Manual Supplement & Label Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign (PC928) to provide owners of certain 2022 Nissan Frontier Crew Cab SV Long… NHTSA’s full summary ↓
Nissan filed this with NHTSA as a service bulletin dated May 24, 2023, received Jun 8, 2023, about the equipment. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Trailer Hitch Owner’s Manual Supplement & Label Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign (PC928) to provide owners of certain 2022 Nissan Frontier Crew Cab SV Long Wheel Base vehicles with a supplement to be placed with the Owner’s Manual and a warning label to be applied to the trailer hitch. In addition, under service campaign (PC975), Nissan will provide owners of certain 2022-2023 Nissan Frontier Crew Cab SV Long Wheel Base vehicles with a supplement to be placed with the Owner’s Manual (Note: these hitches were previously labeled and these owners do NOT require a warning label for the trailer hitch). The information contained in the Owner’s Manual supplement revises or adds to the “Towing a Trailer”, Towing Safety”, “Trailer hitch” and “Class IV hitch” sections of the “Technical and consumer information” section of the Owner’s Manual. The supplement and the label will remind current and future operators that the trailer hitch should not be removed or replaced. *****What Dealers Should Do***** 1. If a dealer receives a supplemental Owner’s Manual addendum for a vehicle they have retailed, currently have in their new vehicle or pre-owned inventory, or a Nissan Rental Car (NRC), the dealer should either forward the owner’s manual addendum to the current owner or add the addendum to the Owner’s Manual in the glove box of any affected vehicle they currently control.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PC928_PC975 2022 | Service bulletin | May 24, 2023 | 10237595 | PDF, 144 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Nissan files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 178 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group4 other manufacturer communications filed against the Nissan Frontier under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| NTB23-018G | Service bulletin | Feb 22, 2024 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment… |
| NTB23-018E | Service bulletin | Aug 16, 2023 | SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous… |
| PC982 2022-2023 | Service bulletin | Jun 22, 2023 | Automatic Park Function Voluntary Service Campaign *****Dealer Announcement***** Nissan is conducting a service campaign on certain spe… |
| NTB22-103A | Service bulletin | May 26, 2023 | INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Pleas… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Nissan, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Nissan PC928_PC975 2022 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PC928_PC975 2022 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does PC928_PC975 2022 cover?
The manufacturer filed it against 2 model years: 2023 Nissan Frontier, 2022 Nissan Frontier. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2022-2023 Nissan Frontier: built 13 Jul 2021 – 25 Aug 2022 — the build date is on the certification label in the driver’s door jamb.