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Manufacturer communication · Service bulletin

Mitsubishi bulletin TIN-21-00-004

Mitsubishi filed this with NHTSA as a service bulletin dated Aug 24, 2021, received Sep 9, 2021, about the electrical system. It names 23 model years (2016–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Technical Information Notice was sent to dealers informing them Owner Manuals (OM) are now available electronically beginning with Model Year 2015.

Kind Service bulletin Manufacturer date Aug 24, 2021 Received by NHTSA Sep 9, 2021 Components Electrical System, Equipment

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TIN-21-00-004Service bulletinAug 24, 202110201201not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mitsubishi TIN-21-00-004 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TIN-21-00-004 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TIN-21-00-004 cover?

The manufacturer filed it against 23 model years: 2022 Mitsubishi Eclipse Cross, 2020 Mitsubishi Eclipse Cross, 2019 Mitsubishi Eclipse Cross, 2018 Mitsubishi Eclipse Cross, 2017 Mitsubishi Lancer, 2016 Mitsubishi Lancer and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.