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Manufacturer communication · Service campaign

Mercedes-Benz service campaign NCU - 2025040013

Mercedes-Benz filed this with NHTSA as a service campaign dated Jan 31, 2026, received May 29, 2025, about the electrical system — 2 documents under this number: NCU-2025040013. It names 35 model years (2022–2026). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the ME-SFI control unit software does not meet current production specifications. As a result, a check engine malfunction indicator lamp might erroneously be triggered. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the ME-SFI control unit software.

Kind Service campaign Manufacturer date Jan 31, 2026 Received by NHTSA May 29, 2025 Components Electrical System, Engine First dated May 10, 2025

Documents filed under this number

DocumentKindDatedNHTSA id
NCU - 2025040013Service campaignJan 31, 202611027899
NCU-2025040013Service campaignMay 10, 202511018627

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2024 Mercedes-Benz AMG C63 S E; 2024 Mercedes-Benz AMG C63 S E 4MATIC+; 2023 Mercedes-Benz AMG S 63 E; 2024 Mercedes-Benz AMG S 63 E; 2024 Mercedes-Benz AMG SL63 S E; 2024 Mercedes-Benz AMG SL63 S E Performance 4MATIC+; 2024 Mercedes-Benz E 450 4MATIC ALL-Terrain.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz NCU - 2025040013 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the NCU - 2025040013 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does NCU - 2025040013 cover?

The manufacturer filed it against 35 model years: 2025 Mercedes-Benz C-Class, 2024 Mercedes-Benz C-Class, 2023 Mercedes-Benz C-Class, 2022 Mercedes-Benz C-Class, 2024 Mercedes-Benz CLA-Class, 2024 Mercedes-Benz CLE-Class and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.