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Manufacturer communication · Service bulletin

Mercedes-Benz bulletin LI83.20-P-079559

What it saysComplaint No cooling output, compressor inoperative. NHTSA’s full summary ↓

Mercedes-Benz filed this with NHTSA as a service bulletin dated Jul 18, 2025, received Jul 24, 2025, about the visibility/wiper. It names 16 model years (2017–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Complaint No cooling output, compressor inoperative. Cause Currently under analyzed. Remedy Please create a TIPS case and provide the following information: -Provide the refrigerant filling capacity -Current actual values from XENTRY (compressor values) -Has there previously been work on the refrigerant circuit in the vehicle? -Check air conditioning system for leak tightness as per WIS -Document results and possible leaks in TIPS case

Kind Service bulletin Manufacturer date Jul 18, 2025 Received by NHTSA Jul 24, 2025 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
LI83.20-P-079559Service bulletinJul 18, 202511020874PDF, 35 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Mercedes-Benz files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 16 model years this bulletin names have filed 439 complaints with NHTSA since 2015.

I own a 2022 Mercedes-Benz E350. The front glass roof panel located directly above the windshield developed a large crack while the vehicle was parked. The crack extends nearly the full length of the panel and includes areas where the glass has separated along the fracture.

2022 Mercedes-Benz E-Class · Visibility/Wiper · filed with NHTSA Jul 22, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

10 other manufacturer communications filed against these Mercedes-Benz models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.

NumberKindDatedNHTSA’s summary
LI83.90-P-080935Service bulletinSep 25, 2026Complaint CEL illuminates and/or AC does not blow cold. Cause Potentially relevance to hardware and/or software Remedy Scenario 1: 1. If the…
LI83.55-P-080937Service bulletinSep 1, 2026Cause Internal failure of the scroll wheel within the AC compressor. Remedy Check the compressor's index and part number Figure 1 against Ta…
PSL-NCU Return Parts 6/19OtherJun 19, 2026Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret…
LI82.30-P-059239Service bulletinMay 19, 2026Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chatteri…
LI77.21-P-080504Service bulletinMay 18, 2026Complaint The panoramic sliding sunroof operates in a stepped movement. The panoramic roof becomes denormalized without an apparent reason…
LI83.70-P-080411Service bulletinApr 13, 2026Complaint No heating output is available during electric driving operation. In conventional (combustion engine) driving operation, full heat…
LI72.40-P-071889Service bulletinApr 7, 2026Complaint When closing the door, the side window may remain slightly open (short stroke position). Automatic window raising function of side…
LI83.30-P-079850Service bulletinJan 16, 2026Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy *…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz LI83.20-P-079559 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the LI83.20-P-079559 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does LI83.20-P-079559 cover?

The manufacturer filed it against 16 model years: 2024 Mercedes-Benz AMG GT, 2023 Mercedes-Benz AMG GT, 2022 Mercedes-Benz AMG GT, 2021 Mercedes-Benz AMG GT, 2020 Mercedes-Benz AMG GT, 2019 Mercedes-Benz AMG GT and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.