Mercedes-Benz bulletin LI67.30-P-076917
What it saysComplaint Rear side window reversed when opening/closing soft top - Convenience closing Cause 1. NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service bulletin dated Mar 11, 2025, received Oct 2, 2023, about the visibility/wiper — 2 documents under this number. It names 7 model years (2018–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationComplaint Rear side window reversed when opening/closing soft top - Convenience closing Cause 1. Rear side window setting 2. Damage to inner rear side window sealing rail (abrasion marks at sealing rail, see picture, folding of the sealing lip, see picture 2) 3. Body-in-white side wall shaft width too low. To this end, check the shaft width of the side wall for dimensional accuracy; see picture 3 Note: Inner and outer sealing rail are removed 4. Window divider at rear side window, metal insert sticks out, see picture 5 Remedy • SCN coding N22/6 (CRCM238) If SCN coding does not remedy the issue, consider the following points 1. Adjust the rear side window according to the specifications in the WIS. Note: Rear side window/center setting to shaft center of body-in-white side wall 2. Check inner sealing rail for damage. Replace in the event of damage 3. Enlarge shaft width of side wall of body-in-white; see picture 4. Information: Measuring point 1 at 0 cm: Nominal dimension 37.7 mm Measuring point 2 at 22 cm: Nominal dimension 31.0 mm Measuring point 3 at 34 cm: Nominal dimension 33.5 mm 4. Replace rear side window
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LI67.30-P-076917 | Service bulletin | Mar 11, 2025 | 11015563 | PDF, 2,083 KB |
| LI67.30-P-076917 | Service bulletin | Sep 25, 2023 | 10243346 | PDF, 2,084 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| A2386704700 | LEFT REAR SIDE WINDOW | — | eBay Motors → |
| A2386704800 | RIGHT REAR SIDE WINDOW | — | eBay Motors → |
| A2386730700 | INNER LEFT SEALING RAIL 1 X | — | eBay Motors → |
| A2386730800 | INNER RIGHT SEALING RAIL 1 X | — | eBay Motors → |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the power window devices and controls for the 2024 E-Class →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 7 model years this bulletin names have filed 238 complaints with NHTSA since 2015.
I own a 2022 Mercedes-Benz E350. The front glass roof panel located directly above the windshield developed a large crack while the vehicle was parked. The crack extends nearly the full length of the panel and includes areas where the glass has separated along the fracture.
2022 Mercedes-Benz E-Class · Visibility/Wiper · filed with NHTSA Jul 22, 2026 · ODI 11752247
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group10 other manufacturer communications filed against the Mercedes-Benz E-Class under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI83.55-P-080937 | Service bulletin | Sep 1, 2026 | Cause Internal failure of the scroll wheel within the AC compressor. Remedy Check the compressor's index and part number Figure 1 against Ta… |
| PSL-NCU Return Parts 6/19 | Other | Jun 19, 2026 | Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret… |
| LI82.30-P-059239 | Service bulletin | May 19, 2026 | Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chatteri… |
| LI77.21-P-080504 | Service bulletin | May 18, 2026 | Complaint The panoramic sliding sunroof operates in a stepped movement. The panoramic roof becomes denormalized without an apparent reason… |
| PSL-NCU Return Parts 4/24 | Other | Apr 25, 2026 | The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The de… |
| LI83.70-P-080411 | Service bulletin | Apr 13, 2026 | Complaint No heating output is available during electric driving operation. In conventional (combustion engine) driving operation, full heat… |
| LI83.30-P-079850 | Service bulletin | Jan 16, 2026 | Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy *… |
| LI83.20-P-079559 | Service bulletin | Jul 18, 2025 | Complaint No cooling output, compressor inoperative. Cause Currently under analyzed. Remedy Please create a TIPS case and provide the follow… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz LI67.30-P-076917 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LI67.30-P-076917 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.
Which vehicles does LI67.30-P-076917 cover?
The manufacturer filed it against 7 model years: 2024 Mercedes-Benz E-Class, 2023 Mercedes-Benz E-Class, 2022 Mercedes-Benz E-Class, 2021 Mercedes-Benz E-Class, 2020 Mercedes-Benz E-Class, 2019 Mercedes-Benz E-Class and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.