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Manufacturer communication · Service bulletin

Mercedes-Benz bulletin LI82.85-P-080251

What it saysComplaint Activating Navigation Please Wait" message seen on central display. NHTSA’s full summary ↓

Mercedes-Benz filed this with NHTSA as a service bulletin dated Feb 6, 2026, received Feb 7, 2026, about the electrical system. It names 44 model years (2020–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Complaint Activating Navigation Please Wait" message seen on central display. Cause Under Analysis Remedy 1.Reset the MBUX language (e.g., if the MBUX language is set to English, please change it to any other language and then set it back to English again) 2.If the issue still persists after the step 1, Perform a user data reset of the Head Unit. If the above 2 steps still don't repair the issue, please open a TIPS case. Note: Please do not replace any parts

Kind Service bulletin Manufacturer date Feb 6, 2026 Received by NHTSA Feb 7, 2026 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
LI82.85-P-080251Service bulletinFeb 6, 202611028640PDF, 545 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

and 2 more on this site: 2021 Mercedes-Benz GLE-Class, 2020 Mercedes-Benz GLE-Class.

Also filed against model years this site has no page for: 2024 Mercedes-Benz AMG C63 S E; 2024 Mercedes-Benz AMG C63 S E 4MATIC+.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Mercedes-Benz files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 42 model years this bulletin names have filed 1,221 complaints with NHTSA since 2015. 316 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2020 Mercedes-Benz GLE-Class, the 13 owners who gave an odometer reading for Electrical System reported it at a median of 6,615 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is traveling and the Rpm range in which the…

2023 Mercedes-Benz CLA-Class · Electrical System · filed with NHTSA Oct 3, 2025 · ODI 11691317

this car really has a lot of issues and honestly if I didn’t know what to do last night and didn’t know about cars, it could have seriously cost me my life but luckily I was able to move out the way of a truck that was coming fast behind me while I was at a traffic light and when the light turned green the car would not start back up…

2022 Mercedes-Benz GLB-Class · Electrical System · filed with NHTSA Aug 10, 2024 · ODI 11607732

My back up camera badge located at the trunk has been permanently stuck open for a few months now when I put car in reverse the screen shows my camera for 2 seconds then disappears and goes back to my Home Screen I brought to the dealer and they told me I need a new battery I replaced my battery paid almost 400 dollars and it still…

2020 Mercedes-Benz CLA-Class · Electrical System · filed with NHTSA Sep 12, 2025 · ODI 11686937

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

234 other manufacturer communications filed against these Mercedes-Benz models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.

NumberKindDatedNHTSA’s summary
LI47.70-P-079912Service bulletinSep 29, 2026Complaint Vehicle will not start after DC charging Warning in the instrument cluster related to High‑voltage on board electrical system The…
LI46.00-P-081006Service bulletinSep 29, 2026Complaint The vehicle pulls to the left or right. Cause In vehicles with Car Package Release "CPR" 2.1.0 or prior, the calibration value for…
LI54.71-P-080956Service bulletinSep 25, 2026Complaint 174 with MB. OS 2.1.1 ‑ Driver Assistance System Limited in Instrument Cluster and Does Not Self‑Extinguish. When vehicle is shut…
LI54.30-P-080963Service bulletinSep 17, 2026Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the I…
LI82.60-P-080383Service bulletinSep 15, 2026Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of up…
NCU - 2026090001Service campaignSep 11, 2026Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the control unit software for…
LI54.71-P-079104Service bulletinSep 11, 2026Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the foll…
ANN - MY27 XENTRY Comm.OtherSep 11, 2026A solution for the XENTRY and MY27 167 communication issue is now available through addon 26.6.1.33608. If after ensuring you've installed l…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Benz LI82.85-P-080251 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the LI82.85-P-080251 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.

Which vehicles does LI82.85-P-080251 cover?

The manufacturer filed it against 44 model years: 2022 Mercedes-Benz A-Class, 2021 Mercedes-Benz A-Class, 2020 Mercedes-Benz A-Class, 2026 Mercedes-Benz C-Class, 2025 Mercedes-Benz C-Class, 2024 Mercedes-Benz C-Class and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.