Mercedes-Benz bulletin LI72.00-P-071544
What it saysComplaint Paint damage on door paneling in area of door handle (see picture 1). NHTSA’s full summary ↓
Mercedes-Benz filed this with NHTSA as a service bulletin dated Jan 24, 2025, received Nov 19, 2024, about the structure — 2 documents under this number. It names 25 model years (2016–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationComplaint Paint damage on door paneling in area of door handle (see picture 1). Cause Alignment of door handle bearing bracket is not correct. Remedy 1. Paint the affected area of the door paneling using the spot repair procedure in accordance with the manufacturer's specifications. 2. Replace the door handle, ensuring that the door handle bearing bracket is installed correctly (see picture 2). Note: The optimized door handles are marked as shown in the illustration (see picture 3).
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| LI72.00-P-071544 | Service bulletin | Jan 24, 2025 | 11013185 | PDF, 176 KB |
| LI72.00-P-071544 | Service bulletin | Nov 16, 2024 | 11010644 | PDF, 177 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| A0997601901 | Left door handle 1 Code: 889/889+896 X | — | eBay Motors → |
| A0997602001 | Right door handle 1 Code: 889/889+896 X | — | eBay Motors → |
| A0997605501 | Left door handle 1 Code: 889 X | — | eBay Motors → |
| A0997605601 | Right door handle 1 Code: 889 X | — | eBay Motors → |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Mercedes-Benz’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2020 AMG GT →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2020 Mercedes-Benz AMG GT43; 2020 Mercedes-Benz EQC 400.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 23 model years this bulletin names have filed 2,208 complaints with NHTSA since 2015. 127 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I have begun noticing symptoms of the adhesive failing, such as excessive wind noise coming from the front roof area and visible gaps/separation between the panel and the vehicle body. This poses a severe safety risk, as the panel could completely detach while driving and become a high-speed road hazard. No warning lights have appeared.
2018 Mercedes-Benz C-Class · Structure · filed with NHTSA Jul 30, 2026 · ODI 11753879
The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that after the dealer performed an unknown recall repair and Honda of Newnan (391 Newnan Crossing Bypass, Newnan, GA 30265) replaced the ball joints and axles, the contact noticed that the roof panel had detached, causing the front panel to loosen, and the driver's side…
2017 Mercedes-Benz C-Class · Structure · filed with NHTSA Apr 7, 2023 · ODI 11515931
The contact owns a 2016 Mercedes-Benz GLE450. The contact stated while driving at an undisclosed speed, the front roof panel detached and flew off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not included in the recall.
2016 Mercedes-Benz GLE-Class · Structure · filed with NHTSA Jun 3, 2025 · ODI 11664622
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group53 other manufacturer communications filed against these Mercedes-Benz models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Mercedes-Benz list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| LI82.62-P-078631 | Service bulletin | Sep 14, 2026 | Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all rem… |
| LI72.20-P-075746 | Service bulletin | Aug 24, 2026 | Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EX… |
| LI72.00-P-080885 | Service bulletin | Aug 14, 2026 | Complaint The Dark Chrome finish on the retractable door handle appears discolored, stained, or faded. The discoloration is typically visibl… |
| LI88.60-P-079003 | Service bulletin | Aug 4, 2026 | Complaint • Fuel filler flap protrudes from side wall • Fuel filler flap not opening Cause Under analysis Remedy Create TIPS case with the b… |
| PSL-NCU Return Parts 7/3 | Other | Jul 3, 2026 | Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret… |
| LI88.50-P-080263 | Service bulletin | Jul 1, 2026 | Complaint The trunk lid does not open or close completely and must be operated manually by the customer. The following fault codes are store… |
| LI67.30-P-078468 | Service bulletin | Jul 1, 2026 | Complaint Creaking/cracking sounds detectable in upper area of the side window panes Cause A locating rivet used during vehicle production t… |
| PSL-NCU Return Parts 6/26 | Other | Jun 26, 2026 | Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be ret… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Mercedes-Benz, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Benz LI72.00-P-071544 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the LI72.00-P-071544 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mercedes-Benz warranty extension on file lists the ones Mercedes-Benz has filed.
Which vehicles does LI72.00-P-071544 cover?
The manufacturer filed it against 25 model years: 2020 Mercedes-Benz AMG GT, 2019 Mercedes-Benz AMG GT, 2020 Mercedes-Benz C-Class, 2019 Mercedes-Benz C-Class, 2018 Mercedes-Benz C-Class, 2017 Mercedes-Benz C-Class and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.