Mazda warranty extension CSP13
Mazda filed this with NHTSA as a warranty extension dated Jul 14, 2025, received May 5, 2025, about the unknown or other — 9 documents under this number: CSP13d Dealer Ltr, CSP13c Dealer Ltr, CSP13b Dealer Ltr, CSP13a Parts and Warranty and more. It names 44 model years (2016–2023). A warranty extension is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for vehicles are listed below in this Dealer email and in attached documentation. Only certain vehicles, 2014-2018 Mazda3, 2016-2021 Mazda6, 2016-2021 CX-3, 2016-2020 CX-5, 2016-2020 CX-9, 2016-2023 MX-5, 2016-2022 Mazda2(Puerto Rico Market vehicles) AND that have “CSP13� listed in Warranty Vehicle Inquiry are covered under this CSP. Please review the attached document titled “Subject Vehicles CSP13� for details on the covered vehicle models, model year and production VIN ranges.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| CSP13d Dealer Ltr | Warranty extension | Jul 14, 2025 | 11021502 | not yet checked |
| CSP13c Dealer Ltr | Warranty extension | Jun 6, 2025 | 11020033 | not yet checked |
| CSP13b Dealer Ltr | Warranty extension | May 23, 2025 | 11019176 | not yet checked |
| CSP13a Parts and Warranty | Warranty extension | May 23, 2025 | 11019175 | not yet checked |
| CSP13a Dealer Ltr | Warranty extension | May 20, 2025 | 11019174 | not yet checked |
| CSP13 Repair | Warranty extension | Apr 29, 2025 | 11017709 | not yet checked |
| CSP13 Parts and Warranty | Warranty extension | Apr 29, 2025 | 11017706 | not yet checked |
| CSP13 FAQs | Warranty extension | Apr 29, 2025 | 11017703 | not yet checked |
| CSP13 Dealer Letter | Warranty extension | Apr 29, 2025 | 11017701 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2016 Mazda MAZDA2; 2017 Mazda MAZDA2; 2018 Mazda MAZDA2; 2019 Mazda MAZDA2; 2020 Mazda MAZDA2; 2021 Mazda MAZDA2.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mazda CSP13 a recall?
No. A warranty extension is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the CSP13 repair free?
A warranty extension is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does CSP13 cover?
The manufacturer filed it against 44 model years: 2021 Mazda CX-3, 2020 Mazda CX-3, 2019 Mazda CX-3, 2018 Mazda CX-3, 2017 Mazda CX-3, 2016 Mazda CX-3 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.