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Manufacturer communication · Service bulletin

Mazda bulletin 01-002-26

What it saysSome vehicles may exihibit a vibration in the accelerator pedal and steering wheel when accelerating during a sharp left-hand turn. NHTSA’s full summary ↓

Mazda filed this with NHTSA as a service bulletin dated Feb 3, 2026, about the engine. It names 5 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some vehicles may exihibit a vibration in the accelerator pedal and steering wheel when accelerating during a sharp left-hand turn. An abnormal noise may also be heard from the footwell area. This may be caused by insufficient clearance between the engine mount stopper rubber and the engine mount bracket. Customer may state: - Vehicle shudders/vibrates on left turns, most often when accelerating from a stop or entering a driveway. - They feel a pop or grind in the accelerator pedal when the vibration occurs. - They hear a rumbling or grinding noise, mainly from the right side, during the left-turn shudder. NOTE: The condition does not occur at shallow steering angles or when the vehicle is stationary and the steering effort remains unchanged when the vibration and noise are present.

Kind Service bulletin Manufacturer date Feb 3, 2026 Received by NHTSA Feb 3, 2026 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
01-002-26Service bulletinFeb 3, 202611028093PDF, 8,814 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 587 complaints with NHTSA since 2015. 100 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I own a 2026 Mazda CX-90 hybrid with approximately 13,000 miles. The vehicle began making a grinding noise while driving, which has progressively worsened over time. It has since developed a hard knocking noise accompanied by noticeable vibration when the vehicle shifts gears. This knocking occurs during normal in-town driving.

2025 Mazda CX-90 · Engine · filed with NHTSA Jul 14, 2026 · ODI 11750408

My boyfriend and I rented the car from Hertz Car Rental in on Labor Day weekend. Within moments of driving the car off the lot, the safety camera system stopped working and the lights came on saying they weren’t working. The touch screen also started glitching and intermittently working but we didn’t think too much about it.

2026 Mazda CX-90 · Engine · filed with NHTSA Sep 20, 2026 · ODI 11765605

Vehicle is in normal mode with EV mode engaged, car is going 70mph and suddenly accelerator stops working and decelerates to ~60mph until vehicle suddenly aggressively switches to gas mode and accelerates again

2024 Mazda CX-90 · Engine · filed with NHTSA Jan 30, 2024 · ODI 11568848

In depth: 2024 Mazda CX-90 engine problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

54 other manufacturer communications filed against these Mazda models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Mazda list.

NumberKindDatedNHTSA’s summary
PF-26-04OtherSep 30, 2026SUBJECT: ORDERING REQUIREMENT FOR AT COMPONENTS FOR H3T (INLINE 6) Use this guide before ordering or replacing an AT component on applicabl…
SA-061-26Service bulletinSep 17, 2026DESCRIPTION Use this guide before ordering or replacing an AT component on applicable H3T vehicles. QUICK CHECKLIST BEFORE ORDERING Confirm…
SA-059-26Service bulletinSep 10, 2026This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-029/24 05/09/24 DESCRIPTION The CX…
SA-038-26aService bulletinSep 4, 2026This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCR…
SA-058-26Service bulletinAug 26, 2026This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-001/25 10/16/25, 05/15/25, 04/17/25…
SA-041-26Service bulletinJun 19, 2026This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter a…
01-002-26aService bulletinJun 12, 2026This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-002/26 01/07/26 DESCRIPTION Some v…
SA-026-26Service bulletinApr 16, 2026This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/1…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Mazda, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mazda 01-002-26 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 01-002-26 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Mazda warranty extension on file lists the ones Mazda has filed.

Which vehicles does 01-002-26 cover?

The manufacturer filed it against 5 model years: 2026 Mazda CX-70, 2025 Mazda CX-70, 2026 Mazda CX-90, 2025 Mazda CX-90, 2024 Mazda CX-90. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.